Christian Loch
Customer Service Supervisor at Telerx | New Tripoli, Pennsylvania, United States
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Christian Loch has been a pivotal force at Telerx since joining the organization in November 2010, evolving through various roles to his current position as Customer Service Supervisor. Since May 2013, he has been instrumental in overseeing customer service operations for a prominent global consumer packaged goods client, ensuring that key performance indicators (KPIs) are consistently met or exceeded. His expertise in Six Sigma Process Improvement has allowed him to implement data-driven strategies that enhance operational efficiency and elevate the customer experience.
In his role, Christian not only manages a dynamic team but also plays a crucial part in workforce management and departmental re-organization initiatives. His ability to analyze performance metrics and drive continuous improvement has positioned him as a trusted leader within Telerx. Prior to his supervisory role, he served as a Project Coordinator in the Operational Excellence department, where he honed his skills in reporting and process optimization. His responsibilities included creating comprehensive customer service performance reports that provided valuable insights to both clients and leadership, thereby facilitating informed decision-making.
Christian’s journey from a Customer Service Representative to a supervisory role exemplifies his commitment to professional growth and excellence in customer service. His proficiency in call center operations, combined with a strong foundation in marketing, enables him to effectively bridge the gap between customer needs and business objectives. As Telerx continues to navigate the complexities of the consumer goods market, Christian Loch remains a key player in driving success through innovative customer service strategies and operational excellence.
Customer Service Supervisor at Telerx in November 2010 to Present
Marketing Director at 3D Outdoor Rentals in March 2012 to August 2012
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Process Improvement
Call Centers
Customer Service
Marketing
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Discover more about TelerxWhat is Christian Loch email address?
Email Christian Loch at [email protected]. This email is the most updated Christian Loch email found in 2026.
How to contact Christian Loch?
To contact Christian Loch send an email to [email protected].
What company does Christian Loch work for?
Christian Loch works for Telerx
What is Christian Loch's role at Telerx?
Christian Loch is Customer Service Supervisor
What is Christian Loch's Phone Number?
Christian Loch's phone (215) ***-*425
What industry does Christian Loch work in?
Christian Loch works in the Software Development industry.
Christian Loch Email Addresses
Christian Loch Phone Numbers
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