Camila Hiskey's Email Addresses & Phone Numbers

📖 Summary

- IBM InfoSphere Information Server Technical Specialist: http://www-01.ibm.com/software/data/integration/ - Experienced Database and System Administrator for DB2 environments - Skilled Advanced Support Engineer able to speed client problem resolution DB2 Database Administrator with 2 DB2 certifications: 730 - Fundamentals and 731 - DBA Experience with AIX environment - certification 190: AIX Basic Operations V5 certified. Specialties: Technical Sales, Product presentation and demonstration, PoT, PoC, Customer relationship, create/monitor process, Database Administrator ( DB2 and Microsoft SQL Server ). Expert in solving customer problems, analyze and debug DB2 logs.Sales Engineer @ Helping customers to discover the value of Big Data From October 2014 to Present (1 year 1 month) Greater New York City AreaSales Engineer - Technical Sales Specialist @ Technical Sales Specialist, focusing on presenting and demonstrating Information Server technology to help solve customers' critical problems. As part of the technical sales team, help customers with data integration, data quality and data governance solutions. Another critical area is ensure success of existing customers along with expanding IBM's technology by discovering additional use cases within customer's organization Main responsibilities as a Client Technical Specialist: - Customer face to face - Presentations and Demonstrations of the Information Server portfolio that includes: InfoSphere DataStage, InfoSphere Business Glossary, InfoSphere Metadata Workbench, InfoSphere Fast Trach, InfoSphere Information Analyzer, InfoSphere QualityStage, InfoSphere Services Director, InfoSphere Blue Print Director, InfoSphere Change Data Capture - Proof of Concepts (PoC) to prove that solution proposed will achieve customer's business requirements and success: - Install, configure and develop use cases to prove that solution's value on customer's environment - Proof of Technology (PoT) - lead PoTs events that consists on presentations and lab of the entire Information Server solution to help customers to familiarize themselves with the products, as part of the sales cycle - Pos sales customers engagement - Meetings with the customer to ensure that solution implementation is successful. Manage with the support team any issues with the solution - Work closely the product management and engineering team to align customer requirements to future versions and products - Build strong relationship with customers as a technical advisor - Work with sales to respond RFPs and RFIs From April 2011 to October 2014 (3 years 7 months) NY MetroDB2 LUW DBA Database Administrator @ Administrator over Unix Systems for a client in the United States. Demanding client required a breadth and depth of skills to operate their Siebel infrastructure on DB2 - Managed a complex system of over 50 AIX Unix servers - Tackled programming challenges, improving the system with over 10 different improvements using Pearl and shell scripting - Backup/restore - Create/drop databases, instances, indexes - Reorganize databases (Reorgs); run update statistics - Database refreshes, restores, moves - Performance tuning; Performance monitoring; Debugging; Testing; - Adjust tablespace sizes; inspect db logs; prevent file errors; install fixpacks - Migration to V9.5 From August 2009 to May 2010 (10 months) DB2 LUW Advanced Support Engineer @ Engineer in the Global Technical Client Support Organization, the level 2 product support area for the IBM DB2 family of database products across Linux, Unix and Windows environments. Performed problem resolution and problem source identification services for clients across the Americas. - Solved customer problems with HADR, Migration/Upgrade, Back-up/Recovery, Optimizer - Reproduced problems on test environments and by studying client log files to ascertain bugs and system errors versus user and tuning issues in DB2 v8 and v9 environments - Built a strong working relationship with the Development, Level 3 Advanced Resolution, Customer Service and client management teams across IBM in the Americas From September 2008 to July 2009 (11 months) Software Quality Team Leader @ Led a team to ensure database product quality; directed the activities for the team, building people and process management skills across a team of seven programmers and developers - Built and documented 90% of the processes used in the area - Facilitated business process improvement using PDCA (plan-do-check-act) process - Performed 12 training sessions per year in database processes and programming - Decreased call volumes from customers by improving the support architecture - Received management-level training on process improvement, people management, project management (using PM Book) From August 2007 to September 2008 (1 year 2 months) Database Systems Analyst - MSQL @ Programmer and administrator - Microsoft SQL Server 2000, 2005 and 2008. Understand core requirements from project management and validate database design (programming procedures, queries, functions, etc.) - Developed/improved complex stored procedures using Transact SQL - Strong communications skills, integrations with project managers and other teams (Java and C++) to built new features for the VoxAge product - Embedded key business rules into the core product - Designed and integrated (with Java) the company’s internal financial system From August 2005 to August 2007 (2 years 1 month) Computer Science, Computer Science @ UNIP - Universidade Paulista From 2004 to 2008 Camila Hiskey is skilled in: Unix, Data Integration, InfoSphere Information..., DB2, Microsoft SQL Server, Databases, Data Migration, Integration, Linux, AIX, Architectures, Shell Scripting, Java, Testing, Database Design, Performance Tuning, Websphere, Architecture, Business Intelligence, Scrum, ITIL, SQL Tuning, Data Governance, Salesforce.com, Big Data, DB2 9.1, Sales Engineering, Voice User Interface..., Enterprise Software, Information Server, Quality Stage, SQL, Enterprise Architecture, Datastage, Pre-sales, SQL DB2, Healthcare Information..., Data Analysis, Technology Integration, Information Technology, Apache Pig, MapReduce, Hadoop, Linux Server, Linux System..., Hive, DataStage, Analytics, Systems Engineering, IBM AIX