Bryan Hohas's Work Experience
Technical Support Analyst
Monterey, California, United States
August 2019 to November 2019
Seaside, California, United States
Support & Marketing Engineer
December 2018 to November 2019
Technical Support Engineer
August 2014 to August 2018
Cashier / Logistics
July 2012 to September 2013
Chico, California Area
Acosta Sales & Marketing
June 2011 to September 2011
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Frequently Asked Questions about Bryan Hohas
What company does Bryan Hohas work for?
Bryan Hohas works for LanguageLine Solutions
What is Bryan Hohas's role at LanguageLine Solutions?
Bryan Hohas is Technical Support Analyst
Bryan Hohas's phone (213) ***-*388
What industry does Bryan Hohas work in?
Bryan Hohas works in the Computer Networking industry.
About Bryan Hohas
Technical Support Analyst @ LanguageLine Solutions Monterey, California, United StatesBarista @ Starbucks From August 2019 to November 2019 (4 months) Seaside, California, United StatesSupport & Marketing Engineer @ plusone.network * Co-authored 150+ page business plan* Built and designed the initial alpha build of plusone.network's website using GrapesJS* Author, review, and publish technical documentation and public facing marketing material* Maintain and monitor private team cloud implementation* Research and review open source projects for inclusion in memeOS* Ensure all content, both public and private, adheres to the plusone design system* Design and review internal processes, procedures and workflows* Administrate and add content to internal rocket.chat implementation (slack alternative)* Attend and booth conferences to promote the plusone brandStartup Challange Monterey Bay Competition: Feb - May 2019* CSUMB Institute for Innovation and Economic Development * Audience Choice Award: plusone.network From December 2018 to November 2019 (1 year) Monterey, CATechnical Support Engineer @ Apttus * Fostered high-touch, personalized relationships with clients to convert at risk renewal accounts into Apttus advocates.* Managed Premier Plus Support for 8+ Fortune 500 Accounts as their main point of contact post Go Live, providing a premier differentiated support experience and readiness for critical scenarios.* Became well-versed in escalation management with Fortune 500 companies, including working directly with VP level customer contacts to build relationships and resolve issues as they arose.* Contributed concise, easy to follow technical writing for an ever expanding public documentation knowledge base.* Increased customer satisfaction by engaging with Apttus business partners to resolve product and platform related issues.* Analyzed and resolved customer issues, both standard out of the box implementations and customized solutions.* Hosted weekly virtual sessions with customers to simplify communication efforts, prioritize cases, and understand business impact.* Interfaced with product management, engineering, and release teams to triage bugs and provide timely resolutions for critical business issues.* Developed a working knowledge of the Force.com API, APEX code, VisualForce, JSON, and other tools that extend the Salesforce platform. * Ensured all product issues were systematically tracked, escalated and communicated via JIRA. From August 2014 to August 2018 (4 years 1 month) Cashier / Logistics @ Target Flow Team: Logistics * Hands on experience in inventory distribution and supply chain management* Engaged in product display, placement, and warehouse management* Worked with a team to optimize workflow and achieve performance benchmarksGuest Services: Cashier * Developed and maintained quality relationships with guests* Provided cost savings to guests through the Target Red Card program* Maintained a clean and accessible customer facing store front From July 2012 to September 2013 (1 year 3 months) Chico, California AreaRetail Merchandiser @ Acosta Sales & Marketing * Independently built point of sale product display sets at different grocery store chains* Worked in a team on a complete store remodel (Lucky to FoodMaxx)* Engaged in product display, placement, and warehouse management* Used store schematics (Product Location) and UPC labels (Price Tags) to accurrately tag sets for pricing.* Coordinated and built relationships with store managers to facilitate efficient set redesigns with minimal impact to store guests From June 2011 to September 2011 (4 months) Pleasanton, CA
In a nutshell
Ranked #1,113 out of 22,260 for Technical Support Analyst in California
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
1 year(s), 4 month(s)
There's 85% chance that Bryan Hohas is seeking for new opportunities
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