Richard Borenstein's Email Addresses & Phone Numbers

💼 Past Experience

intersections between work experiences and Richard Borenstein's interests:Richard Borenstein has worked on a number of customer-facing, customer service-centric projects. These include developing or working on customer service policies, answering customer questions, and providing customer service. In his previous role at Zong, he also worked on a customer service strategy team, which aimed to provide a customer service experience that was both efficient and helpful.Richard Borenstein is also interested in customer service. He has worked on a number of customer service-centric projects, and is particularly interested in how to improve the customer service experience. He is also interested in customer service logs, to see what goes on in customer service when there is a problem.

🎓 Education

Richard Borenstein has a degree in Political Science from McGill University. He started his career as a political staffer for the Canadian Labour Congress. After leaving that job in 1988, he became an assistant professor at the University of Ottawa, where he resumed his position as an associate professor in 1998. In 2002, he stepped down from his position at the University of Ottawa, but continued to teach at the Liberal Arts and Sciences department until 2006. Borenstein has since retired from his teaching position. In 2006, he published an article, "From Political Staffer to Professor: A Memoir of Learning and Teaching", in the journal "Political Studies". In that article, Borenstein discusses his experience as a political staffer and professor. He discusses various techniques he has learned for teaching and learning. Borenstein's education and experience have prepared him for his current position as an assistant professor at the University of Ottawa.

💡 Technical & Interpersonal Skills

Richard Borenstein is a senior vice president strategic partnerships at MURAL. Zong acquired by PayPal in August 2011, and Richard was responsible for the growth of worldwide revenue, including direct sales, channel, and international markets. Richard was also responsible for developing target list, sales materials, compensation plan, and strategy for the sale of PayPal’s suite of digital goods.Richard also acted as a key member of the executive team charged with building out the global BD/Partnership ecosystem, leading all Strategic Alliances, and Signature account engagements. Richard also published a deep strategic integration and Go-To-Market enablement with Google, which changed the perception and positioning of the company as a leader in the UCaaS space.Richard is currently a VP Strategic Partnerships at Zong, responsible for the growth of worldwide revenue, including direct sales, channel, and international markets. He served as head BD for strategic carrier engagements, as well as enterprise, retail, and international markets. Richard’s revenue/TPV increases in each of 1st and 2nd years were significant. Richard was also responsible for significantly driving revenue from unrestricted into the millions in 8 months through strategic alliances and partnerships.Richard has also worked at Baynote as thegrowth of the channel sales organization, international markets, and management of UK office for this leading recommendations platform. Richard was successful in achieving quota yearly and led the team in concluding multiple product sales within the most important/strategic leaders in the space.Richard also served asVP Business Development at ItsOn from January 2013 to April 2014 (1 year 4 months) in Redwood City, CA. At itsOn, Richard led the BD for strategic carrier engagements, as well as enterprise, retail, and international markets. Richard’s major deal highlights include Sprint, Telefonica, Walmart, Disney Online.Richard has also worked at VisualMed from 2006 to 2007 as aSenior Director Sales, Digital Goods at PayPal. At PayPal, Richard was responsible for developing target list, sales materials, compensation plan, and strategy for the sale of PayPal’s suite of digital goods. Richard’s other notable deals include financing, operating plan, marketing, and hiring strategy for Bell Canada and MPACT Immedia.