Andrew Neary's Email Addresses & Phone Numbers

📖 Summary

An experienced technology services leader with proven ability to quickly analyze key operational and business drivers to develop and implement solutions that impact the bottom-line. Demonstrating a successful career in developing and executing operational strategies to promote organizational growth and optimal utilization of emerging technologies. A results orientated professional with a rich mix of expertise in business development, operations and finance, taking on major initiatives, adapting to rapidly changing environments and resolving strategic challenges to ensure bottom line success. Solid team leader spanning small-medium sized companies to large enterprises with well-developed employee relations, motivation, and management development skills. Track Record: Managerial: Strategic planning and assessment; Executive leadership; Effective engagement between technical and non-technical audiences. Clear management of staff, resources and timelines. Leading, developing and mentoring teams. Creating proposals, process design and workflows, statements of work, project plans, timelines, responsibilities, and budgets. Negotiating contracts and prices. Strong understanding of Agile/Scrum Waterfall, full SDLC, and Business Analysis practices. Proven ability to achieve results in very high pressure environments while keeping teams motivated and engaged. Implementation of standards and best practices. Client/Sales: Developing very strong relationships; Account Management; Determining business and operation needs; Managing expectations; Communicating status; Making key presentations at all levels; Interpreting needs; Coordinating changes; pre/post sales consulting. Technical: Designing applications and architecture; data modelling and mining; distributed network infrastructure; extensive technical knowledge of secure systems, visualization, high availability, and disaster recovery. CRM, eCommerce, B2B/B2CSenior Solutions Engineer @ Responsible for presenting the Duo solution, at the enterprise level, demonstrating Duo technologies, and running complex proof-of-concepts. Establish and maintain technical credibility with prospects and existing clients Building strong relationships with customers to advance deals Manage successful Proof-Of-Concepts that differentiates Duo from the competition Actively communicate with Engineering and Product Marketing with respect to evolving customer requirements in the marketplace Knowledge transfer, including authoring papers and creating technical materials Ownership of technical RFIs and RFP Knowledge of commonly used security technologies and protocols including Firewalls, SSL, two-factor authentication, Single Sign-On, Advanced Authentication Understanding of current enterprise technologies including networking, virtualization, web applications, unix, Microsoft platform Understanding of security aspects such as identity and access management, identity management, and encryption protocols Collaborate across geographically dispersed functions From August 2014 to Present (1 year 5 months) IT Manager @ Brought in to turn around failing multi-million dollar state tax processing projects New York City, New York State, Georgia State. Providing clear direction and management to each of the projects and global teams. Setting and achieving realistic goals, satisfying both internal and external clients. · Deployed key process changes throughout the three critical state tax projects · Laid out department and product road map with short,mid,and long term mile stones · Unified cross functional teams to pull together · Deployed performance metrics throughout the department and product suite. · Reduced annual operating costs by $1.8 million Currently developing similar recovery models for an enterprise scale Veterans Affairs project as well as global health care projects for among others BCBS, and United Healthcare. From October 2013 to August 2014 (11 months) IT Director @ Providing vision and leadership of technology for the company, responsible for managing the IT infrastructure, software and development, and other technology solutions across the enterprise. This critical role requires working with the department executives to understand business needs and find technical solutions to improve operations. Also responsible for developing and administering proactive programs and systems to support and promote high performance strategies and meet organizational needs. Providing strategic and tactical planning, identifying and prioritizing system requirements and enhancements, and communicating with executive management. Overseeing and evaluating system security and disaster recovery procedures. Leading worldwide IT operations project initiatives working with and across all functional areas. Transforming failing departments and infrastructure into successful teams and high performance robust systems, reducing operating costs and capital expenses. • Built successful eCommerce solutions, created web APIs and interfaces for partner integration. Moved key business system to the cloud, allowing for rapid expansion. Similarly unified and virtualized internal production systems allowing for improved performance, and growth, while reducing operating costs. • Unified and reeducated the operations and programming teams to work smarter not harder. • Enhanced internal applications to reduce labor and processing costs. • Deployed data warehouse methodologies, while optimizing production databases and working data sets. • Improved reporting systems greatly reducing processing and decision times. • Secured systems both internal and external. • Implemented high availability disaster recovery solution. • Realigned departments through redeployment, hiring, education, and implementation of best practices. • Built confidence throughout the company in IT’s capabilities (a complete u-turn). • Significantly reduced project times from months to weeks. From March 2012 to September 2013 (1 year 7 months) Director of Technical Services @ Reporting directly to the president, for both day to day operations, and long term business strategies. Develop strong relations with clients facilitating the detailed understanding of their business requirements translating into clear and workable solutions. Directing the migration of Freedoms core business software applications (thick client)to a web solution; adding Software as a Service, cloud and thin client solutions to Freedoms product suite. Managing multiple enterprise level projects, where the deliverable is mission critical, including healthcare organizations such as: MED3000, Ameripath, Sonora-Quest, Solstas, University of Michigan Health Systems, St.Joseph Mercy Health System. · Spearheaded Virtualization, cloud and co-location implementations and strategies. · Led development teams to deliver quality, on-time and on-budget software releases through the development life cycle. · Architected and deployed high availability and deep security systems meeting HIPAA and PCI compliances. · Sensitivity to client practices and information, including Patient Health Information (PHI). · Led complex migration and interfacing projects across multiple organizations and platforms processing tens of millions of patient records. From March 2007 to August 2012 (5 years 6 months) IT Manager & IT Teacher @ Managed the design and implementation of customized hands on classroom trainings and computer labs. Demonstrated success in establishing ICT classes, curriculum and materials that are currently used. Talent for creating a stimulating, challenging environment, raising performance and productivity in the lessons I taught by up to 70%. Successfully managed the planning and implementation of numerous projects: · Prepared feasibility and economic studies of enhancements to the school network infrastructure and servers. · Coordinated various working teams executing technical educational projects. · Developed technical and economical analysis and made recommendations to school management considering cost and budget factors, technical specifications, scheduling and planning. Presented new concepts and media to students not previously exposed to such processes or computers. Communicated with students, parents and colleagues with warmth and diplomacy. From April 2004 to October 2006 (2 years 7 months) Independent Consultant @ · Consulted and implemented on new network and hardware systems. Provided data security, backup and server, internet access with firewall protection. Migrating and training staff to new hardware, OS and working practices. Implementing and monitoring installation of network systems. Providing 1st and 3rd line support, remotely from the UK. · Installed, supported and maintained clients running a wide range of IT solutions, such as MS NT networks, MS Exchange and Apple systems as well as developing and enabling clients' Internet/Intranet solutions. Responsible for providing hardware specification budget and installation of security measures for users and servers. · Consultant for the design and strategic planning of several new media CD-ROMs and websites for major companies such as: UBS, Orange (Largest cell phone co. in the UK), Channel 4(Largest UK television co. after the BBC). Client level project planning and design and team management. From September 2000 to April 2004 (3 years 8 months) Lead Programmer & Division Manager @ · Designed a broadband technology prototype for BBC Education, successfully demonstrating application of the BBC’s internet based teaching system. · Exploiting the interconnection of the creative and technical expertise required, sensitive to the nature of the subject. Promotion to manager of the online division based upon success of management of completed projects. Creative leadership of the online production team producing innovative web content in an increasingly competitive market. · Generation of workable ideas that can be achieved within the limitations of time, technology and resources. · Consistently producing web content that surpassed the expectations of the clients. From 1998 to 1999 (1 year) Software Engineer & Project Manager @ · Programmer for an on going project for the MOD (Ministry of Defense – UK). Developing software using animation, graphics, sound and video for training military personnel in the use of the systems for a classified tank. · Initially employed to construct training modules, identified the need to reconfigure current development system and initiated changes. · Enabled client satisfaction by effectively managing all parties, and creating realistic client expectations. Due to success with high client satisfaction, promoted to project manager. · Leader of a successful bid for a £3 million ($5 million) contract with BP Chemicals delivering a sophisticated industrial process training program. · Managing a multifunctional team to deliver the project. · Demonstrating effective leadership skills by driving team to complete the project within an intensive deadline. · Identified parameters of the project and designed and implemented the system. From 1997 to 1998 (1 year) Bachelors, Interactive Media/Computer Science @ Huddersfield University From 1995 to 1999 Associates, Computer Science, Graphical Communication, Art @ Orpington College From 1991 to 1994 Crofton From 1986 to 1991 Andrew Neary is skilled in: HIPAA, Practice Management, Microsoft SQL Server, EHR, Customer Service, Software Documentation, Virtualization, Software Project Management, Health Information Exchange, Healthcare Information Technology, Account Management, Data Migration, Business Process Mapping, Business Intelligence, Business Strategy