Alyssa Haglund
Director, Customer Success High Touch Strategy & Planning at Cisco | Raleigh-Durham-Chapel Hill Area
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Alyssa Haglund serves as the Director of Customer Success High Touch Strategy & Planning at Cisco, where she plays a pivotal role in shaping the global Customer Success strategy for the company’s most strategic customers. With a robust background in customer success leadership, Alyssa is adept at driving results and scaling customer-facing functions, particularly during periods of rapid growth. Her execution-focused approach and passion for coaching empower her to develop high-performing teams that excel in delivering exceptional customer experiences.
In her current role, Alyssa leads key initiatives that enhance customer engagement and satisfaction, ensuring that Cisco’s strategic clients receive tailored support and solutions that align with their unique business objectives. She leverages her expertise in project planning and data analysis to identify trends and insights that inform strategic decision-making. By utilizing tools such as Microsoft Office and PowerPoint, she effectively communicates complex strategies to stakeholders, fostering collaboration across departments.
Alyssa's leadership style is characterized by grit and a results-oriented mindset, which inspires her teams to embrace challenges and pursue excellence. Her commitment to continuous improvement is evident in her proactive approach to research and analysis, allowing her to stay ahead of industry trends and customer needs. As a key player in Cisco's customer success landscape, Alyssa is dedicated to driving value for customers, ultimately contributing to the company’s overall growth and success in the competitive technology sector.
Director, Customer Success High Touch Strategy & Planning at Cisco in March 2022 to Present
Global Enterprise Leader, Customer Success Executives at Cisco in December 2020 to March 2022
Customer Success Executive at Cisco in January 2019 to December 2020
Manager, Customer Success at Cisco in July 2017 to December 2018
Manager, Customer Success / Account Management at Grovo in March 2016 to May 2017
Senior / Customer Success Manager at Grovo in January 2015 to March 2016
Sr. Financial Analyst at Johnson & Johnson in June 2014 to December 2014
FLDP Financial Analyst at Ortho Clinical Diagnostics in June 2013 to October 2014
FLDP Associate Financial Analyst at Johnson & Johnson in May 2012 to June 2013
Manager, Student Calling Program at Bucknell University in October 2008 to June 2012
Summer Analyst at Goldman Sachs in June 2011 to August 2011
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Bucknell University, BS
Beijing Foreign Studies University, Chinese Language
Yunnan University, Chinese Language
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PowerPoint
Fundraising
Leadership
Risk Management
Research
Sales
Analysis
Project Planning
Microsoft Office
Management
Microsoft Excel
Public Speaking
Microsoft Word
Social Media
Strategy
Event Planning
Organizational Development
Data Analysis
Microsoft PowerPoint
Marketing
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Discover more about CiscoWhat is Alyssa Haglund email address?
Email Alyssa Haglund at [email protected] and [email protected]. This email is the most updated Alyssa Haglund's email found in 2026.
What is Alyssa Haglund phone number?
Alyssa Haglund phone number is 4436941843.
How to contact Alyssa Haglund?
To contact Alyssa Haglund send an email to [email protected] or [email protected]. If you want to call Alyssa Haglund try calling on 4436941843.
What company does Alyssa Haglund work for?
Alyssa Haglund works for Cisco
What is Alyssa Haglund's role at Cisco?
Alyssa Haglund is Director, Customer Success High Touch Strategy & Planning
What industry does Alyssa Haglund work in?
Alyssa Haglund works in the Computer Software industry.
Alyssa Haglund Email Addresses
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