Vikas Sukh
Vice President and Global Head, IT Field Support Shared Services and Partner Management at HCLTech | Greater Chicago Area
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Vikas Sukh is a seasoned leader in the Information Technology sector, currently serving as the Vice President and Global Head of IT Field Support Services at HCLTech. With an impressive three-decade career, Vikas has honed his expertise in managing global infrastructure services, ensuring the delivery of high-quality, 24x7 operational support tailored to meet diverse business objectives. His leadership extends to overseeing a robust portfolio of over 150 customers within the Digital Foundation Services domain, where he effectively coordinates in-house teams alongside partner technicians to deliver seamless service.
A key highlight of Vikas's tenure at HCLTech is his stewardship of the Third Party Contract (TPC) optimization program, which he has successfully led for the past five years. This initiative has not only streamlined operations but has also resulted in a remarkable cumulative savings of $60 million, underscoring his strategic planning and project management acumen. His commitment to continuous service improvement initiatives has significantly enhanced service delivery quality and operational efficiency, aligning closely with business goals.
Vikas's skill set encompasses a wide array of competencies, including field service management, third-party vendor management, and capacity planning. His ability to lead cross-functional teams and drive business process improvements has positioned him as a pivotal figure in shaping IT strategies that foster innovation and growth. As he continues to navigate the complexities of the IT landscape, Vikas remains dedicated to leveraging his extensive experience to deliver exceptional value to clients and stakeholders alike.
Vice President and Global Head, IT Field Support Shared Services and Partner Management at HCLTech in March 2020 to Present
Vice President and Head of Field Support Services Americas at HCLTech in March 2018 to March 2020
Vice President and Regional Head, Service Delivery at HCLTech in May 2013 to February 2018
Associate Vice President, Service Delivery at HCLTech in October 2010 to December 2013
Director Service Delivery at HCLTech in October 2008 to September 2010
General Manager Service Delivery at HCLTech in November 2007 to September 2008
Deputy General Manager Global Service Delivery at HCLTech in October 2006 to October 2007
Service Delivery Manager at HCLTech in July 2005 to September 2006
Project Manager at CA TCG Software Pvt. Ltd in July 1999 to June 2005
Software Consultant at Digital Equipment Corporation (USA) in July 1997 to June 1999
Head of Department at Patna Women's College in July 1995 to June 1997
System Analyst & Programmer at SRI, Ranchi, India in January 1994 to June 1995
Officer Software at BINARY FUSION PVT. LTD. in April 1992 to December 1994
Data Processing Specialist at St. Xavier's College, Ranchi in July 1989 to March 1992
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Birla Institute of Technology, Mesra, India, Master of Computer Applications (MCA)
Amity University Delhi, Master of Business Administration (M.B.A.)
St. Xavier's College, Ranchi, India, Bachelor of Science (B.Sc.)
Bishop Westcott Boys' School, ISC (10Plus2)
Bishop Westcott Boys' School, ICSE
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Field Service Management
Third-Party Vendor Management
Service Delivery
Operations Management
Technology Industrialization and Automation
IT Service Management
Managed Services
ITIL
IT Outsourcing
Strategic Planning
Global Delivery
IT Infrastructure Operations
Team Management
Pre-sales
Business Analysis
Project Planning
Project Management
Program Management
Vendor Management
Technology Innovation and Transf
Leadership
Compliance
Capacity Planning
Business Process Improvement
Cloud Computing
IT Transformation
Cross-functional Team Leadership
Data Center
Service Desk Management
IT Strategy
Solution Architecture
Business Strategy
Artificial Intelligence for Business
AI Agents
Artificial Intelligence (AI)
Ethical Leadership
Responsible AI
Data Governance
Ethics
Generative AI Tools
Generative AI
Microsoft Excel
Data Analysis
Microsoft Copilot
AI Productivity
Productivity Improvement
GPT-4
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Discover more about HCLTechWhat is Vikas Sukh email address?
Email Vikas Sukh at [email protected]. This email is the most updated Vikas Sukh's email found in 2026.
How to contact Vikas Sukh?
To contact Vikas Sukh send an email to [email protected]. (updated on January 29, 2024)
What company does Vikas Sukh work for?
Vikas Sukh works for HCLTech
What is Vikas Sukh's role at HCLTech?
Vikas Sukh is Vice President and Global Head, IT Field Support Shared Services and Partner Management
What is Vikas Sukh's Phone Number?
Vikas Sukh's phone (**) *** *** 112
What industry does Vikas Sukh work in?
Vikas Sukh works in the Information Technology & Services industry.
Vikas Sukh Email Addresses
Vikas Sukh Phone Numbers
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