Travis Browne

Director, Billing Operations at Pacific Gas and Electric Company | Sacramento, California, United States

About Travis Browne

As the Director of Billing Operations at Pacific Gas and Electric Company (PG&E), Travis Browne plays a pivotal role in shaping the strategic vision and operational framework of the billing department, which encompasses a workforce of approximately 300 employees. His extensive expertise in process improvement and operational efficiency allows him to implement innovative solutions that enhance both employee engagement and customer satisfaction. Travis is dedicated to fostering a culture of accountability and collaboration within his team, empowering them to tackle complex organizational challenges effectively.

In his current role, Travis is responsible for ensuring compliance with regulatory tariffs, Sarbanes-Oxley (SOX) requirements, and various state and federal workplace laws. His meticulous approach to regulatory compliance not only safeguards PG&E’s operations but also reinforces the company’s commitment to ethical business practices. Additionally, he oversees the annual budget planning and management for the billing department, ensuring that financial resources are allocated efficiently to support ongoing projects and initiatives.

Travis’s leadership development skills are evident in his commitment to mentoring and coaching team members, helping them to grow professionally while enhancing their contributions to the organization. His proficiency in change management and business analysis enables him to navigate the evolving landscape of the energy sector, driving initiatives that align with PG&E’s mission to deliver reliable and sustainable energy solutions. Through his strategic vision and dedication to operational excellence, Travis Browne continues to make a significant impact on PG&E's billing operations, positioning the company for future success in an increasingly competitive industry.

Travis Browne Work