Thomas Grosso
Executive Director, Service Desk at CAI | Newark, Delaware, United States
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Executive Director, Service Desk at CAI in November 2021 to Present
Director, Service Delivery at CAI in April 2021 to November 2021
Manager, Service Desk Operations at CAI in May 2018 to April 2021
Service Delivery Leader at CAI in July 2016 to May 2018
Service Desk Analyst III at CAI in January 2015 to July 2016
Technology Support Assistant at Wilmington University in September 2014 to November 2015
Service Desk Analyst II at CAI in January 2014 to January 2015
Service Desk Analyst I at CAI in August 2013 to January 2014
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Wilmington University, Bachelor of Science (BS), January 2008 to January 2011
Cecil College, Associate of Science (A.S.), January 2005 to January 2008
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Management
SQL
Business Analysis
ITIL
Service Delivery
Project Management
IT Service Management
Troubleshooting
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Quality Assurance
Incident Management
Business Process Improvement
Technical Support
IT Management
Integration
Information Technology
Vendor Management
IT Strategy
Change Management
Disaster Recovery
Software Documentation
Service Desk
Service-Level Agreements (SLA)
Microsoft Office
Active Directory
Leadership
Team Leadership
Microsoft Outlook
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Discover more about CAIWhat is Thomas Grosso email address?
Email Thomas Grosso at [email protected] and [email protected]. This email is the most updated Thomas Grosso's email found in 2026.
What is Thomas Grosso phone number?
Thomas Grosso phone number is 302 293 1661.
How to contact Thomas Grosso?
To contact Thomas Grosso send an email to [email protected] or [email protected]. If you want to call Thomas Grosso try calling on 302 293 1661.
What company does Thomas Grosso work for?
Thomas Grosso works for CAI
What is Thomas Grosso's role at CAI?
Thomas Grosso is Executive Director, Service Desk
What industry does Thomas Grosso work in?
Thomas Grosso works in the Information Technology & Services industry.
Thomas Grosso Email Addresses
Thomas Grosso Phone Numbers
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