Terine Higa

Terine Higa, as a Certified Pre-Arrangement Advisor with Neptune Society in Reno, brings a compassionate and strategic approach to end-of-life planning, ensuring clients navigate this sensitive process with dignity and confidence. In her current role, Terine leverages her expertise in communication, business process management, and team building to guide individuals and families through the often complex decisions surrounding final arrangements. Her ability to gather requirements and tailor personalized solutions reflects her commitment to providing clarity and peace of mind, which are paramount during emotionally challenging times.

Terine has been instrumental in developing and implementing innovative marketing communications strategies that raise awareness about the importance of pre-arrangement planning. Her proficiency with tools like MS Project and SharePoint allows her to streamline workflows, coordinate key projects, and ensure a seamless client experience. She actively collaborates with her team to enhance business processes, fostering a culture of continuous improvement and client-centric service.

One of her key projects involves creating educational initiatives that demystify the pre-arrangement process, helping clients understand their options and make informed decisions. Her leadership in these initiatives underscores her dedication to empowering families with knowledge and control over their legacy. With a strong foundation in business strategy and forecasting, Terine consistently seeks opportunities to improve service delivery, ensuring that Neptune Society remains a trusted resource for end-of-life planning. Her holistic approach combines professionalism, empathy, and strategic insight—making her an invaluable asset to her team and the communities she serves.