Taylor Carty
CX Systems, Insights & Programs Manager at Rent The Runway | Brooklyn, New York, United States
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As a Customer Experience Manager at Condé Nast, Taylor Carty plays a pivotal role in enhancing user satisfaction across the company’s diverse digital platforms. With a unique blend of expertise in UX design and photojournalism, Taylor crafts compelling content that not only captivates audiences but also aligns with customer needs and expectations. Currently, Taylor is spearheading the development and implementation of a comprehensive Voice of the Customer program, which involves innovative feedback collection methods and thorough data analysis. This initiative is crucial for understanding user sentiments and driving improvements in product offerings.
Taylor's analytical skills are instrumental in influencing product roadmaps through data-driven storytelling. By translating customer insights into actionable business cases, Taylor ensures that the development teams are aligned with user expectations, ultimately enhancing the overall customer journey. Additionally, Taylor excels in creating clear and concise content for various touchpoints, including product interfaces, user guides, and in-app messaging, ensuring that users have a seamless experience while navigating Condé Nast’s digital products.
With proficiency in tools like Lightroom, InDesign, and video editing software, Taylor combines technical skills with a creative approach to deliver visually appealing content. This multifaceted expertise not only enriches the customer experience but also reinforces Condé Nast’s commitment to excellence in digital media. As Taylor continues to leverage data-driven strategies and customer insights, the impact on user engagement and satisfaction is poised to grow, solidifying Condé Nast's position as a leader in the industry.
Customer Experience Manager at Condé Nast in June 2022 to Present
CX Systems, Insights & Programs Manager at Rent The Runway in February 2025 to Present
Customer Success Lead at Maev in July 2021 to June 2022
Client Service Executive at onefinestay in September 2019 to March 2021
Freelance UX Consulatant at Self Employed in January 2019 to February 2020
Associate Account Executive at Yelp in April 2019 to September 2019
Customer Experience Associate at Glossier, Inc. in December 2017 to April 2019
Content Writer / Creative Manager at ETech 7 in March 2018 to November 2018
Content Writer / Creative Manager at Luriya in March 2017 to November 2017
Freelance Photographer at St. John's University in October 2015 to October 2016
Photographer at New York Habitat in January 2016 to June 2016
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General Assembly, October 2026
St. John's University, Bachelor's degree, October 2026
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Sales
Beta Testing
Client Relations
Digital Designs
Knowledge Management
Support Management
Quality Assurance
Voice of the Customer
Retention Strategies
Customer Journey Mapping
BPO management
Data Analysis
Customer Relationship Management (CRM)
Customer Retention
Marketing Management
Business Planning
Analytical Skills
Communication
Photography
Photoshop
Lightroom
Avid Media Composer
Microsoft Office
Customer Service
Social Media
Microsoft Word
Editing
Microsoft Excel
PowerPoint
Advertising
Creative Writing
Writing
Social Skills
Merchandising
InDesign
Illustrator
Video Editing
Photojournalism
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Discover more about Rent The RunwayWhat is Taylor Carty email address?
Email Taylor Carty at [email protected] and [email protected]. This email is the most updated Taylor Carty's email found in 2026.
What is Taylor Carty phone number?
Taylor Carty phone number is +18454762337 and 7189445254.
How to contact Taylor Carty?
To contact Taylor Carty send an email to [email protected] or [email protected]. If you want to call Taylor Carty try calling on +18454762337 and 7189445254. (updated on September 05, 2024)
What company does Taylor Carty work for?
Taylor Carty works for Rent The Runway
What is Taylor Carty's role at Rent The Runway?
Taylor Carty is CX Systems, Insights & Programs Manager
What industry does Taylor Carty work in?
Taylor Carty works in the Consumer Goods industry.
Taylor Carty Email Addresses
Taylor Carty Phone Numbers
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