Sybil Ingram
Intake/Outreach Coordinator Supervisor at Greater Outreach Services | Durham, North Carolina, United States
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Sybil Ingram currently serves as the Intake/Outreach Coordinator Supervisor at Greater Outreach Services, where she leverages her extensive background as a Business Analyst and Product Owner to enhance community engagement in behavioral health services. In this pivotal role, Sybil supervises a dedicated team of Outreach Coordinators, ensuring they effectively connect with community members and leaders to facilitate referrals for mental health services. Her expertise in eliciting end-user requirements and analyzing digital solutions plays a crucial role in optimizing outreach strategies, ultimately improving the accessibility and quality of care for individuals in need.
One of Sybil's key projects involves conducting in-depth interviews with individuals seeking mental health services. By assessing their unique needs, she not only facilitates appropriate service provision but also gathers valuable insights that inform program development and stakeholder engagement strategies. Her ability to communicate the needs of stakeholders while validating and performing quality assurance ensures that the services provided align with the expectations and requirements of both clients and community partners.
Sybil’s skills in project management and cross-functional team leadership are instrumental in fostering effective stakeholder partnerships. She provides critical support and decision-making assistance to her direct reports, empowering them to navigate challenges and enhance customer satisfaction. With a strong focus on collaborative problem-solving and vendor management, Sybil is committed to driving continuous improvement within Greater Outreach Services, ultimately contributing to a more robust and responsive behavioral health service framework in the community.
Intake/Outreach Coordinator Supervisor at Greater Outreach Services in June 2024 to Present
Customer Support Specialist at MarketSource Inc. in April 2020 to June 2023
Program Manager at MarketSource Inc. in March 2013 to April 2020
Client Enablement Specialist at MarketSource Inc. in June 2011 to March 2013
Web Analyst at Lenovo in January 2006 to March 2009
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Virginia State University, BA
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Client Intake
Supervisory Skills
Client Relations
Bug Tracking
Organization Skills
Needs Assessment
Acceptance Testing
Time Management
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Teamwork
Leadership
MURAL Digital Workspace
Microsoft Office Suite
Communication
Attention to Detail
Collaborative Problem Solving
Microsoft Office 365
Slack
Microsoft Outlook
Trello
Web Analytics
Project Management
Business Analysis
Project Coordination
Customer Service
E-commerce
Requirements Analysis
Account Management
Cross-functional Team Leadership
Customer Satisfaction
Vendor Management
Program Management
Process Improvement
Analysis
Team Leadership
Management
Project Planning
Business Intelligence
Analytics
Business Strategy
Product Management
Team Building
Business Process
Competitive Analysis
Enterprise Software
Troubleshooting
Testing
Strategic Planning
Business Process Improvement
Software Project Management
Jira
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What is Sybil Ingram email address?
Email Sybil Ingram at [email protected] and [email protected]. This email is the most updated Sybil Ingram's email found in 2026.
How to contact Sybil Ingram?
To contact Sybil Ingram send an email to [email protected] or [email protected]. (updated on November 18, 2024)
What company does Sybil Ingram work for?
Sybil Ingram works for Greater Outreach Services
What is Sybil Ingram's role at Greater Outreach Services?
Sybil Ingram is Intake/Outreach Coordinator Supervisor
What is Sybil Ingram's Phone Number?
Sybil Ingram's phone (704) ***-*212
What industry does Sybil Ingram work in?
Sybil Ingram works in the Computer Software industry.
Sybil Ingram Email Addresses
Sybil Ingram Phone Numbers
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