Steven Trace

Steven Trace currently serves as an eHealth Project Consultant and Service Manager at Concat AG, where he leverages over 25 years of extensive experience in the IT industry to drive innovative solutions within the German healthcare sector. His role involves providing comprehensive project support, ensuring the seamless integration of eHealth systems, and coordinating with external support teams and business partners to meet project milestones efficiently. Steven’s deep expertise in network infrastructure, hardware troubleshooting, and operating systems enables him to oversee the deployment and maintenance of critical eHealth applications, including secure data exchange platforms and telemedicine solutions.

A key aspect of his work involves creating and maintaining robust eHealth test environments, which are essential for validating new software updates and ensuring compliance with healthcare regulations. Steven actively contributes to customer training initiatives through webinars, empowering healthcare providers with the knowledge needed to utilize advanced eHealth tools effectively. His proficiency in networking technologies—such as IP cameras, switches, and IP-based communication systems—alongside his skills in hardware configuration and system integration, ensures the reliable operation of complex healthcare IT infrastructures. Additionally, his familiarity with various operating systems, including Mac OS, Android, and iOS, allows him to support a diverse range of devices used in clinical and administrative settings.

Steven’s comprehensive understanding of sales engineering and customer service further enhances his ability to deliver tailored solutions that meet the unique needs of healthcare organizations. His technical support background, combined with his project management expertise, positions him as a vital link between technical teams, healthcare professionals, and external partners, ensuring the successful deployment and ongoing support of innovative eHealth solutions that improve patient care and operational efficiency.