Stephen Malfavon
Learning Specialist at GEOTAB | Austin, Texas, United States
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Stephen Malfavon is a dynamic Learning Specialist at GEOTAB, where he leverages his extensive expertise in mobile technology and telephony to enhance the training experience for new hires in technical roles. With a proven track record of defining team strategies that align with key business metrics, Stephen plays a pivotal role in ensuring that new Tier 2 support staff and engineers are equipped with the necessary skills to excel in their positions. His commitment to adult learning strategies and effective coaching techniques has resulted in an impressive average end-of-class rating of 4.8 out of 5, reflecting his ability to engage and inspire adult learners.
At GEOTAB, Stephen is responsible for facilitating comprehensive technical training that covers essential areas such as production processes, sales strategies, and advanced technical troubleshooting. He is adept at developing and maintaining training content, ensuring it remains current with monthly product updates and operational changes, utilizing platforms like SkillJar and Salesforce to deliver seamless learning experiences. His leadership extends to overseeing teams of up to 20 employees, where he fosters a culture of collaboration and continuous improvement.
Stephen's skills in customer service, performance management, and team building are integral to his role, enabling him to create a supportive learning environment that empowers employees to reach their full potential. His strategic approach not only enhances individual performance but also contributes to the overall success of GEOTAB, making him an invaluable asset to the organization. Through his dedication to training excellence and his passion for technology, Stephen continues to drive innovation and growth within the company.
Learning Specialist at GEOTAB in April 2021 to Present
Customer Service Supervisor at TaskRabbit in December 2019 to May 2021
Operations Team Lead at Cognizant in July 2018 to November 2019
Applecare Advisor at Apple in July 2017 to June 2018
Operations Team Lead at TELUS International in July 2016 to June 2017
Learning Specialist at TELUS International in July 2014 to July 2016
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University of Nevada-Las Vegas, Business
Northwest Career and Technical Academy
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Customer Service
Management
Coaching
Leadership
Performance Management
Troubleshooting
Training
Team Building
Team Leadership
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Discover more about GEOTABWhat is Stephen Malfavon email address?
Email Stephen Malfavon at [email protected]. This email is the most updated Stephen Malfavon's email found in 2026.
How to contact Stephen Malfavon?
To contact Stephen Malfavon send an email to [email protected]. (updated on August 24, 2024)
What company does Stephen Malfavon work for?
Stephen Malfavon works for GEOTAB
What is Stephen Malfavon's role at GEOTAB?
Stephen Malfavon is Learning Specialist
What is Stephen Malfavon's Phone Number?
Stephen Malfavon's phone (214) ***-*339
What industry does Stephen Malfavon work in?
Stephen Malfavon works in the Professional Training & Coaching industry.
Stephen Malfavon Email Addresses
Stephen Malfavon Phone Numbers
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