Stephani Mendoza
Application Support Specialist at Step Up For Students | Greater St. Louis
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Stephani Mendoza currently serves as an Application Support Specialist at Step Up For Students, where she leverages her extensive background in retail and banking to enhance the scholarship application process for students and families. With a keen eye for detail and a commitment to customer satisfaction, Stephani prioritizes and processes scholarship applications efficiently, ensuring that all submissions meet critical deadlines. Her role requires a deep understanding of the guidelines for application approval and disqualification, which she executes with precision to maintain the integrity of the scholarship program.
In her position, Stephani also plays a vital role in fostering a collaborative work environment. She regularly reviews her colleagues' workloads to ensure consistency and accuracy, contributing to a seamless application process that minimizes errors. Her experience with Zendesk allows her to adeptly manage escalated tickets, providing timely resolutions to any issues that arise. This aspect of her role highlights her multitasking abilities and her dedication to maintaining high service-level agreements (SLAs).
Additionally, Stephani's proficiency in medical terminology and her bilingual skills enhance her communication with diverse stakeholders, further supporting Step Up For Students' mission to provide equitable educational opportunities. Her background in retail sales management equips her with strong teamwork and problem-solving skills, making her an invaluable asset to the organization. As she continues to excel in her role, Stephani remains focused on delivering exceptional support services, ensuring that every student has the opportunity to succeed.
Application Support Specialist at Step Up For Students in December 2022 to Present
Customer Service Specialist at STUDIO OPTYX in September 2022 to November 2022
Customer Service Agent III at Spire in September 2020 to September 2022
Retail Sales Manager at Carters | OshKosh Bgosh in March 2017 to July 2020
Credit Specialist at Commerce Bank in January 2015 to January 2018
Team Lead at Froyo in August 2012 to January 2016
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Ritenour Sr. High School
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State Compliance
Electronic Databases
Document Review
Dispute Resolution
Chat
Email
Supportive Services
Technical Support
High Level Of Accuracy
Billing Process
Documentation
Multitasking
Risk Management
Service Levels
Attention to Detail
Teamwork
Troubleshooting
Account Management
Customer Success
Grammar
Product Support
Remote Work
Build Strong Relationships
Service-Level Agreements (SLA)
Written Communication
Confidentiality
Computer Literacy
Sage
Loss Prevention
Visual Merchandising
Bilingual
Credit Cards
Translation
Inventory
Retail Sales
Cash Handling
Customer Satisfaction
Marketing
Contact Centers
Phone Etiquette
Natural Gas
Billing Services
Data Entry
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Discover more about Step Up For StudentsWhat is Stephani Mendoza email address?
Email Stephani Mendoza at [email protected]. This email is the most updated Stephani Mendoza's email found in 2026.
How to contact Stephani Mendoza?
To contact Stephani Mendoza send an email to [email protected]. (updated on September 25, 2024)
What company does Stephani Mendoza work for?
Stephani Mendoza works for Step Up For Students
What is Stephani Mendoza's role at Step Up For Students?
Stephani Mendoza is Application Support Specialist
What is Stephani Mendoza's Phone Number?
Stephani Mendoza's phone (**) *** *** 314
What industry does Stephani Mendoza work in?
Stephani Mendoza works in the Non-profit Organization Management industry.
Stephani Mendoza Email Addresses
Stephani Mendoza Phone Numbers
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