Sonja Driscoll
Supervisor, Patient Services & Volunteers at MemorialCare Orange Coast Medical Center | Orange, California, United States
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Sonja Driscoll serves as the Patient Relations Coordinator at MemorialCare Orange Coast Medical Center, where she leverages her extensive background in retail management to enhance patient experience and streamline grievance management. With over 15 years of experience in sales and merchandising, Sonja has successfully transitioned into hospital administration, bringing a unique perspective to patient relations. Her role is pivotal in guiding the grievance process from initial intake to resolution, ensuring that patient concerns are addressed promptly and effectively.
Sonja's results-driven approach is evident in her ability to foster high levels of patient satisfaction, a critical metric in today’s healthcare landscape. She utilizes her skills in customer service and hospital operations to create a supportive environment for patients and their families, ensuring that their voices are heard and their needs are met. Her expertise in visual merchandising and loss prevention, honed during her retail career, complements her current responsibilities by enhancing the overall patient experience within the hospital setting.
In addition to managing grievances, Sonja is actively involved in key projects aimed at improving patient support services. She collaborates with various departments to identify areas for improvement, implement best practices, and drive initiatives that promote a culture of excellence in patient care. Her leadership skills and time management abilities enable her to effectively coordinate efforts across teams, ensuring that the hospital not only meets but exceeds patient expectations. Through her dedication and innovative approach, Sonja Driscoll is making a significant impact on the patient experience at MemorialCare Orange Coast Medical Center.
Supervisor, Patient Services & Volunteers at MemorialCare Orange Coast Medical Center in April 2025 to Present
Coordinator, Patient Relations at MemorialCare Orange Coast Medical Center in September 2021 to May 2025
Store Manager at Fossil Group, Inc. in June 2015 to September 2021
Customer Experience Manager at Banana Republic in March 2005 to March 2010
Merchandise Manager at Bloomingdale's in June 2004 to March 2005
Co-Manager at The Limited in December 2001 to June 2004
Media Planner at Duncan & Associates in June 1999 to November 2001
Assistant Manager at Lucky Brand Dungrees in April 1998 to June 1999
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Pepperdine University, Bachelor of Arts, September 1994 to September 1998
Villa Park High School, September 1990 to September 1994
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Product Management
Volunteer Management
Customer Relations
Problem Solving
Analytical Skills
Team Leadership
Relationship Development
Work Allocation
Supervisory Skills
Communication
Patient Advocacy
Investigation Management
Relationship Building
Patient Satisfaction
Patient Support
Hospital Operations
Data Analysis
New Hire Training
Customer Service
Employee Engagement
Visual Merchandising
Retail
Merchandising
Store Management
Loss Prevention
Driving Results
Store Operations
Hiring
Inventory Management
Customer Satisfaction
Leadership
Management
Retail Sales
Sales
Sales Operations
Inventory Control
Profit
New Store Openings
Apparel
Customer Experience
Trend Analysis
Sales Management
Time Management
Employee Training
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Discover more about MemorialCare Orange Coast Medical CenterWhat is Sonja Driscoll email address?
Email Sonja Driscoll at [email protected], [email protected] and [email protected]. This email is the most updated Sonja Driscoll's email found in 2026.
How to contact Sonja Driscoll?
To contact Sonja Driscoll send an email to [email protected], [email protected] or [email protected]. (updated on September 04, 2024)
What company does Sonja Driscoll work for?
Sonja Driscoll works for MemorialCare Orange Coast Medical Center
What is Sonja Driscoll's role at MemorialCare Orange Coast Medical Center?
Sonja Driscoll is Supervisor, Patient Services & Volunteers
What is Sonja Driscoll's Phone Number?
Sonja Driscoll's phone (213) ***-*152
What industry does Sonja Driscoll work in?
Sonja Driscoll works in the Hospital & Health Care industry.
Sonja Driscoll Email Addresses
Sonja Driscoll Phone Numbers
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