Simone Les

Retail Operations Manager at MOTA | Los Angeles, California, United States

About Simone Les

Simone Les is a dynamic Retail Operations Manager at MOTA, where she expertly navigates the intersection of the entertainment and service industries. With a background in commercial theater from Emerson College, Simone has cultivated a unique skill set that blends creativity with operational excellence. At MOTA, a family-owned cannabis dispensary and grow operation located in the vibrant Silverlake neighborhood of Los Angeles, she leads a dedicated team of ten, fostering an environment of collaboration and motivation that drives both employee engagement and customer satisfaction.

In her role, Simone is responsible for overseeing day-to-day operations, ensuring that the dispensary not only meets but exceeds sales targets. Her keen analytical skills come into play as she manages sales reporting, utilizing data-driven insights to inform strategies that enhance customer retention and boost revenue. By implementing innovative sales operations and leveraging her expertise in customer service, Simone has successfully created a welcoming atmosphere that resonates with both new and returning customers.

Simone's passion for the cannabis industry is matched by her commitment to team leadership. She believes in empowering her staff through effective team management and motivation techniques, which have proven essential in maintaining high morale and productivity. Additionally, her background in creative writing and acting training enriches her approach to social media marketing, allowing MOTA to craft compelling narratives that engage the community and elevate the brand. As she continues to drive growth and operational efficiency at MOTA, Simone Les exemplifies the synergy between creativity and commerce, making her a pivotal figure in the retail landscape of the cannabis industry.

Simone Les Work