Siddesh Garsund
Jr Incident Manager at Irdeto | Hoofddorp, North Holland, Netherlands
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Siddesh Garsund currently excels as a Jr. Incident Manager at Irdeto, where he plays a pivotal role in maintaining the company's robust digital security and service reliability. Leveraging his deep technical expertise and proactive approach, Siddesh oversees critical incident management processes, ensuring that high-severity issues are resolved swiftly to uphold an impressive 99.9% service availability. His hands-on experience with tools like Jira and Splunk enables him to efficiently track, analyze, and resolve incidents, minimizing downtime and safeguarding client assets. Siddesh has been instrumental in automating incident, change, and problem ticket workflows, which has led to an 8% reduction in mean time to resolution (MTTR), significantly enhancing operational efficiency.
At Irdeto, Siddesh is also involved in conducting comprehensive root cause analysis (RCA) for complex security incidents, developing detailed post-incident reports, and implementing preventative measures to mitigate future risks. His expertise in cloud environments, particularly with Amazon Web Services (AWS), allows him to monitor and troubleshoot distributed systems effectively. Additionally, his skills in scripting with Shell and database management using MySQL support his efforts in automating routine tasks and improving system monitoring capabilities.
Siddesh’s background in software development, including frameworks like Spring and security protocols such as Spring Security, complements his incident management role by providing a holistic understanding of the systems he supports. His proficiency with testing tools like Mockito and Junit ensures that any changes or fixes are robust and reliable. Overall, Siddesh Garsund’s combination of technical acumen, automation skills, and incident management expertise positions him as a vital contributor to Irdeto’s mission of delivering secure, reliable digital services in an increasingly complex cybersecurity landscape.
Jr Incident Manager at Irdeto in November 2023 to Present
Service Operations Engineer at Irdeto in July 2022 to November 2023
Service Delivery Operator at Fiserv in June 2021 to May 2022
Programmer at Bitwise Inc in July 2018 to July 2019
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Dublin City University, Master's degree, July 2026
All India Shivaji Memorial Societys Institute of Information Technology, Pune, BE - Bachelor of Engineering, July 2026
S.M.Choksey Junior College, Higher Education, July 2026
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Triage
Proactive Monitoring
ITIL
ITIL Certified
IT Service Management
Change Management
Problem Management
Confluence
Jira
Splunk
Communication
Incident Management
Amazon Web Services (AWS)
Java
Shell Scripting
SQL
Python
Artificial Intelligence (AI)
Data Visualization
Data Analysis
Tableau
JUnit
Linux
C++
Machine Learning
Programming
Oracle Database
MySQL
Teradata
R
Google Cloud Platform (GCP)
Spring Framework
Spring MVC
Spring Security
Hibernate
Maven
Behavior-Driven Development (BDD)
Tomcat
Mockito
Junit
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Discover more about IrdetoWhat is Siddesh Garsund email address?
Email Siddesh Garsund at [email protected]. This email is the most updated Siddesh Garsund's email found in 2026.
How to contact Siddesh Garsund?
To contact Siddesh Garsund send an email to [email protected]. (updated on June 2026)
What company does Siddesh Garsund work for?
Siddesh Garsund works for Irdeto
What is Siddesh Garsund's role at Irdeto?
Siddesh Garsund is Jr Incident Manager
What is Siddesh Garsund's Phone Number?
Siddesh Garsund's phone (**) *** *** 165
What industry does Siddesh Garsund work in?
Siddesh Garsund works in the Information Technology & Services industry.
Siddesh Garsund Email Addresses
Siddesh Garsund Phone Numbers
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