Sharon J
Process Analyst Lead/ Accessibility at Progressive Insurance | Cleveland, Ohio, United States
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Process Analyst Lead/ Accessibility at Progressive Insurance in June 2019 to Present
IT Process Analyst Consultant/Accessibility at Progressive Insurance in July 2021 to Present
IT Process Analyst Lead /Governance Support Facilitator at Progressive Insurance in June 2016 to June 2019
Technical Solution Owner at Progressive Insurance in November 2017 to July 2018
Lean Advocate at Progressive Insurance in September 2016 to December 2017
IT Process Analyst Lead at Progressive Insurance in January 2007 to May 2016
IT Management Edge at Progressive Insurance in January 2010 to January 2011
Software Systems Programmer IV at Progressive Insurance in January 2004 to January 2007
Client Server Operations Analyst IV at Progressive Insurance in January 2003 to January 2004
Client Server Operations Analyst III at Progressive Insurance in January 2001 to January 2003
Client Server Operations Analyst II at Progressive Insurance in August 1999 to December 2000
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Cleveland State University, MBA,Business,, January 2003 to January 2006
Notre Dame College, BA,Marketing /Information Systems,
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Agile Application Development
IT Hardware Support
Strategic Communications
Customer Service Management
Customer Satisfaction
Cross-functional Team Leadership
Customer Support
Software Project Management
Relationship Building
License Management
Management Style
Service Desk
Written Communication
Technology Solutions
Workload Prioritization
Team Leadership
Audio Conferencing
Multiple Projects Simultaneously
Network Administration
Business Process Design
Interpersonal Communication
Process Efficiency
Continuous Improvement
Business Process Efficiency
Scrum
Project Leadership
Information Technology
Presentations
Organization Skills
Business Process
Business Systems
End User Training
IT Compliance
Communication
Strategy
IT Transformation
IT Governance
Consultation
Agile Methodologies
Workplace Accommodations
Web Content Accessibility Guidelines (WCAG)
Assistive Technology
Digital Inclusion
Process Improvement
IT Management
Project Management
Business Analysis
Enterprise Architecture
Troubleshooting
Requirements Gathering
IT Service Management
Requirements Analysis
BMC Remedy
Software Development
Business Process Improvement
SharePoint
Computer Hardware
Technical Support
SDLC
SQL
Visio
Systems Analysis
Leadership
Analysis
IT Strategy
Vendor Management
Integration
Disaster Recovery
Networking
IT Operations
Testing
Training
Customer Service
Business Intelligence
Adept at research
Technically Savvy
Documentation
Microsoft Office
Microsoft SQL Server
Process Optimization
Web Design
User Interface Design
Strategic Planning
ITIL v3 Foundations Certified
Management
Windows Server
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Discover more about Progressive InsuranceWhat is Sharon J email address?
Email Sharon J at [email protected]. This email is the most updated Sharon J's email found in 2026.
How to contact Sharon J?
To contact Sharon J send an email to [email protected].
What company does Sharon J work for?
Sharon J works for Progressive Insurance
What is Sharon J's role at Progressive Insurance?
Sharon J is Process Analyst Lead/ Accessibility
What is Sharon J's Phone Number?
Sharon J's phone (216) ***-*761
What industry does Sharon J work in?
Sharon J works in the Insurance industry.
Sharon J Email Addresses
Sharon J Phone Numbers
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