Sharell D
Document Preparation Specialist at USCIS | Chicago, Illinois, United States
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As a Document Preparation Specialist at USCIS, Sharell D. plays a pivotal role in the immigration process, leveraging her extensive background in Human Resources, Quality Assurance, and Document Management. With a keen eye for detail and a commitment to process optimization, Sharell ensures that clients receive comprehensive assistance in completing vital immigration forms, including visa applications, petitions, and affidavits. Her expertise in compliance with immigration laws and regulations is crucial in navigating the complexities of the immigration system, providing clients with peace of mind during a challenging time.
Sharell's proficiency in quality assurance processes is further enhanced by her SheCodes certification, which has equipped her with a robust problem-solving skill set. This expertise directly contributes to the continuous improvement of QA processes within her team, ensuring that all documentation is accurate, complete, and delivered promptly. By coordinating closely with immigration attorneys, Sharell facilitates seamless communication and collaboration, which is essential for the successful resolution of cases.
In addition to her primary responsibilities, Sharell also provides vital administrative support, including electronic filing and project management, which helps streamline operations and enhance overall efficiency. Her skills in regression testing, software testing, and manual testing, combined with tools like Zephyr and Katalon Studio, allow her to maintain high standards of accuracy and reliability in document preparation. Sharell's dedication to customer service and her ability to work collaboratively in a fast-paced environment make her an invaluable asset to the USCIS team, as she continues to contribute to the agency's mission of ensuring fair and efficient immigration processes.
Document Preparation Specialist at USCIS in January 2024 to Present
Customer Care Professional at American Express in August 2021 to January 2024
QA Analyst at Diversociete LLC in January 2021 to August 2021
Dispatcher at AAA in March 2017 to March 2020
Customer Service Representative at Allstate in October 2016 to February 2017
Assistant Manager at CD One Price Cleaners in September 2014 to January 2016
Human Resource Intern at Girl Scouts Of Greater Chicago Northwest and Indiana in May 2013 to June 2014
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Roosevelt University, Bachelor of Administrative Studies, June 2026
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Phone Etiquette
Attention to Detail
Regression Testing
Onboarding
Customer Satisfaction
Zephyr
Katalon Studio
Manual Testing
Sales
Analytical Skills
Communication
Jira
Slack
Salesforce
Customer Service
Software Testing
Confluence
Sales Prospecting
Microsoft word
Microsoft Excel
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Discover more about USCISWhat is Sharell D email address?
Email Sharell D at [email protected] and [email protected]. This email is the most updated Sharell D's email found in 2026.
What is Sharell D phone number?
Sharell D phone number is 6787550249.
How to contact Sharell D?
To contact Sharell D send an email to [email protected] or [email protected]. If you want to call Sharell D try calling on 6787550249. (updated on May 05, 2024)
What company does Sharell D work for?
Sharell D works for USCIS
What is Sharell D's role at USCIS?
Sharell D is Document Preparation Specialist
What industry does Sharell D work in?
Sharell D works in the Computer Software industry.
Sharell D Email Addresses
Sharell D Phone Numbers
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