Shanicka Crain
Customer Service Manager at Kenco Group | Greater Indianapolis
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Shanicka Crain serves as the Customer Service Manager at Kenco Group, where she plays a pivotal role in ensuring operational excellence within the logistics and supply chain sector. With extensive experience in inventory and quality control management, Shanicka is adept at navigating the complexities of managing over 150 customer orders daily, which collectively represent an impressive 73 million pounds of inventory. Her detail-oriented approach and strong analytical skills enable her to effectively oversee inventory reconciliation, ensuring accuracy and efficiency in operations.
In her current role, Shanicka is not only responsible for the allocation of customer orders but also for scheduling collection carriers, which requires a keen understanding of logistics management and the ability to adapt to shifting priorities. Her collaborative nature fosters a positive team environment, allowing her to lead her team through transitions while maintaining high standards of customer service. Shanicka's commitment to client experience is evident in her proactive approach to mediating customer complaints, where she skillfully balances the needs of the company with those of the clients, ensuring that resolutions are both timely and satisfactory.
Her proficiency in SAP and Microsoft Word, combined with her expertise in project management and quality control, positions her as a key asset to Kenco Group. Shanicka's ability to build efficiencies while managing multiple projects simultaneously exemplifies her dedication to operational success and customer satisfaction, making her a vital contributor to the company's mission of delivering exceptional service in the logistics industry.
Customer Service Manager at Kenco Group in January 2022 to Present
Quality Control Manager at Flagship Logistics LLC in April 2001 to January 2022
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Indiana University Indianapolis
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SAP
Microsoft Word
Logistics Management
Quality Control
Customer Service
Inventory Management
Project Management
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Discover more about Kenco GroupWhat is Shanicka Crain email address?
Email Shanicka Crain at [email protected]. This email is the most updated Shanicka Crain's email found in 2026.
How to contact Shanicka Crain?
To contact Shanicka Crain send an email to [email protected]. (updated on September 07, 2024)
What company does Shanicka Crain work for?
Shanicka Crain works for Kenco Group
What is Shanicka Crain's role at Kenco Group?
Shanicka Crain is Customer Service Manager
What is Shanicka Crain's Phone Number?
Shanicka Crain's phone (317) ***-*310
What industry does Shanicka Crain work in?
Shanicka Crain works in the Transportation/Trucking/Railroad industry.
Shanicka Crain Email Addresses
Shanicka Crain Phone Numbers
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