Shanda Wilder
Program Manager at CareFirst BlueCross BlueShield | Arlington, Virginia, United States
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Shanda Wilder is a seasoned Program Manager at CareFirst BlueCross BlueShield, where she leverages her extensive experience in business process management to drive impactful initiatives within the Federal Employee Program (FEP). With a strong foundation in strategic planning and problem-solving, Shanda oversees a diverse portfolio of process improvement projects, including the Defect Management Process and the Business Requirements Document (BRD) Process. Her role is pivotal in enhancing operational efficiency and ensuring that the organization meets its regulatory and service delivery goals.
Shanda's expertise in change management and business process improvement allows her to identify challenges and implement effective solutions that resonate across various departments. She excels in stakeholder engagement, fostering strong relationships with both internal teams and external partners. Her ability to communicate complex concepts clearly ensures that all stakeholders are aligned and informed throughout the project lifecycle.
Currently, Shanda is spearheading initiatives that focus on the Post Implementation Scan Process and the Ticket Escalation Process, which are critical for maintaining high standards of service delivery and operational excellence. Her commitment to creating comprehensive user documentation and facilitating employee training underscores her dedication to knowledge sharing and continuous improvement within the organization. As a PMI Project Management Professional (PMP) certified leader, Shanda embodies the principles of effective project management, driving her teams toward successful outcomes while navigating the complexities of the healthcare landscape. Her organizational skills and focus on data security further enhance her capability to manage sensitive information, making her an invaluable asset to CareFirst BlueCross BlueShield.
Program Manager at CareFirst BlueCross BlueShield in October 2018 to Present
Business Change Management Specialist at ALTA IT Services, LLC in March 2018 to October 2018
Operations Research Analyst at Federal Aviation Administration in January 2017 to March 2018
Senior Business Management Analyst at Link Solutions, Inc. in August 2015 to January 2017
OCM Lead Analyst at ADR Application Development Resources, Inc. in April 2015 to May 2015
Communications Lead/Organizational Change Management (OCM) Lead at Tantus Technologies, Inc. in June 2014 to April 2015
Specialist Senior at Deloitte in October 2012 to May 2014
Deloitte Consulting at Deloitte in May 2009 to September 2012
Senior Consultant at BearingPoint in July 2004 to May 2009
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University of Maryland Baltimore County, Bachelor of Arts (B.A.), June 1993 to June 1997
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Organization Skills
Data Security
Interpersonal Communication
Attention to Detail
Presentations
Analytical Skills
Data Analysis
AutoCAD
Business Analysis
Training Management
Driving Results
Employee Training
Business Process
Stakeholder Engagement
Internal Communications
Strategic Thinking
Business Process Design
Interpersonal Skills
Communication
Strategic Communications
Change Management
Project management
Business Process Improvement
Government
Leadership
Management Consulting
Program Management
Business Transformation
Project Management
Security
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Discover more about CareFirst BlueCross BlueShieldWhat is Shanda Wilder email address?
Email Shanda Wilder at [email protected] and [email protected]. This email is the most updated Shanda Wilder's email found in 2026.
What is Shanda Wilder phone number?
Shanda Wilder phone number is 2022978516.
How to contact Shanda Wilder?
To contact Shanda Wilder send an email to [email protected] or [email protected]. If you want to call Shanda Wilder try calling on 2022978516. (updated on September 02, 2024)
What company does Shanda Wilder work for?
Shanda Wilder works for CareFirst BlueCross BlueShield
What is Shanda Wilder's role at CareFirst BlueCross BlueShield?
Shanda Wilder is Program Manager
What industry does Shanda Wilder work in?
Shanda Wilder works in the Hospital & Health Care industry.
Shanda Wilder Email Addresses
Shanda Wilder Phone Numbers
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