Sass May
Program Advisor at Government of Canada | Ontario, Canada
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Sass May currently serves as a Program Advisor within the Government of Canada's National Program Delivery team, specifically in the Call Centre Directorate. In this role, Sass leverages over 25 years of extensive experience in business expertise, research, analysis, and program management to ensure the seamless delivery of critical government services. Her expertise lies in transforming complex data sets into clear, actionable insights that inform strategic decision-making and enhance operational efficiency. Sass is instrumental in overseeing key projects aimed at optimizing call centre operations, improving client engagement, and maintaining the highest standards of business integrity across programs. Her strong facilitation skills and interpersonal leadership enable her to foster collaborative relationships with diverse stakeholders, ensuring alignment with government policies and priorities.
Sass's organizational prowess and resourcefulness shine through in her ability to manage multiple high-pressure initiatives simultaneously, all while maintaining meticulous attention to detail. She excels at building effective teams, motivating colleagues, and promoting a culture of continuous improvement. Her time management skills and independent thinking allow her to navigate complex challenges confidently, ensuring project milestones are met without compromising quality. With her comprehensive understanding of government program delivery and her dedication to service excellence, Sass May continues to contribute significantly to the success of national initiatives, embodying professionalism, strategic insight, and a commitment to public service.
Program Advisor at Government of Canada in September 2023 to Present
Business Expertise Advisor at Government of Canada in November 2021 to September 2023
Payment Services Officer at Government of Canada in May 2019 to October 2021
Client Coordinator at St. Lawrence Valley Animal Hospital in January 2017 to January 2019
Hospital Manager at Dufferin Davenport Animal Hospital in January 2016 to January 2017
Customer Service and Sales Representative at Cox Communications in January 2013 to January 2016
Bilingual Customer Service Representative at TELUS International in January 2011 to January 2012
Help Desk Specialist at Telus in April 2001 to July 2006
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University of Ottawa, National Security and Intelligence Advanced Certificate, July 2026
University of Toronto School of Continuing Studies, Certificate, July 2026
University of Toronto School of Continuing Studies, Certificate of Business Communications, July 2026
Dawson College, Diploma of College Studies, July 1997 to July 1999
Royal West Academy, July 1992 to July 1997
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Intelligence Analysis
Information Analysis
Microsoft Office
Communication
Analytical Skills
Advisory
Collaboration
Behavioural Flexibility
Bilingual Communications
Values-based Leadership
Business Integrity
Onboarding
Customer Service
Problem Solving
Interpersonal Skills
Multitasking
Facilitation
Teamwork
Critical Thinking
Organization Skills
Leadership
Phone Etiquette
Time Management
Team Motivation
Persistence
Professional Communication
Great Personality
Professional Responsibility
Quick Study
Bilingualism
Passionate about work
Builds Relationships
Professional Phone Skills
Interpersonal Leadership
Time-efficient
Clear Communications
Adaptation
Business Communications
Great Organizer
Process Improvement
Build Strong Relationships
Pressure Situations
Consumer Services
Superior Organization
Work Effectively
Service Quality
Courtesy
Government Ethics
Embraces Change
Motivated
Independent Thinking
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Discover more about Government of CanadaWhat is Sass May email address?
Email Sass May at [email protected]. This email is the most updated Sass May's email found in 2026.
How to contact Sass May?
To contact Sass May send an email to [email protected]. (updated on January 26, 2025)
What company does Sass May work for?
Sass May works for Government of Canada
What is Sass May's role at Government of Canada?
Sass May is Program Advisor
What is Sass May's Phone Number?
Sass May's phone (416) ***-*318
What industry does Sass May work in?
Sass May works in the Government Administration industry.
Sass May Email Addresses
Sass May Phone Numbers
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