Sam Kerins, Head of Customer Billing Operations at Xero

Sam Kerins

Head of Customer Billing Operations at Xero | Auckland, Auckland, New Zealand

Profile last verified May 2026
Logistics & Supply Chain Verified Profile Auckland, Auckland, New Zealand Victoria University of Wellington
Verified

Personal Email

***@xtra.co.nz

Personal • High Confidence

Phone Number

027*****

New Zealand • Mobile

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ContactOut Insights AI Generated

Sam Kerins currently leads billing operations at Xero as its Head of Customer Billing Operations, directing efforts to champion customer trust and drive revenue scale. He holds a commerce degree from Victoria University of Wellington and is located in Auckland, New Zealand. His work supports the financial infrastructure of an accounting ecosystem trusted by more than 4.4 million users globally across logistics and supply chain environments.

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Access Sam Kerins through their highly confident personal email address to pitch targeted automation tools for billing efficiency, opening the conversation by acknowledging his publicly stated commitment to elevating customer trust and revenue growth.

Sam Kerins Socials
Sam Kerins Work Experience

Director at Samcorp Limited in December 2022 - Present

Head of Customer Billing Operations at Xero in January 2024 - Present

Independent Contractor at Champion Data in February 2010 - June 2025

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Customer Experience Team Leader - Billing Projects at Xero in December 2018 - February 2021

Technical Lead Customer Experience Specialist -​ Billing at Xero in April 2017 - December 2018

Senior Customer Experience Specialist - Billing at Xero in August 2014 - March 2017

Customer Experience Specialist - Billing at Xero in October 2013 - July 2014

Administrator at Kitchen Things Hawkes Bay in February 2011 - September 2013

Salesperson at 1OO% Duckworths Napier in November 2010 - February 2011

Relief Receptionist at 1OO% Duckworths Napier in April 2009 - February 2010

Delivery Assistant at Duckworths Retravision Hastings in December 2005 - December 2009

Junior Salesperson at Duckworths Retravision Hastings in December 2005 - December 2009

Bar hand at Hastings Rugby and Sports Club in February 2003 - June 2007

Sam Kerins Education

Victoria University of Wellington, Bachelor of Commerce (BCom), June 2026

St John's College, Hastings NZ, June 2026

Sam Kerins Skills
Billing Process Payment Systems Xero Zuora Monetization Supplier Relationship Management Deal Management Technical Requirements Procurement Subscriptions Operations Management Customer Service Management Sales Event Management Business Analysis Project Management Strategic Planning Business Planning Marketing Public Relations Online Marketing Social Networking Event Planning Research Product Development Troubleshooting Retail Advertising Budgets IT Management Data Analysis Customer Experience Microsoft Office Google Docs Teamwork Team Leadership Time Management Leadership Public Speaking Negotiation Team Building Gmail Business Process Improvement Payments Stripe (Software) Change Management
About Sam Kerins’s Current Company
Xero

Trusted by 4.4M+ around the world on the most loved SMB accounting platform. Xero's Community Guidelines: https://www.xero.com/support/community-guidelines/

Discover more about Xero
Sam Kerins’s Colleagues
Qiujie Li

Qiujie Li

Auckland, Auckland, New Zealand

Senior Software Developer | React | Angular | .NET | Node | DevOps

Senior Software Engineer at Xero
(July 2025 – Present)

Sophie Creamer

Sophie Creamer

London Area, United Kingdom

Product Marketing Expert | B2B & SaaS Growth Strategist | GTM, Positioning, and Customer-Centric Messaging

Head of Product Marketing - UK & Emerging Markets at Xero
(June 2025 – Present)

Arwen Vant

Arwen Vant

Auckland, Auckland, New Zealand

Director Communications @ Xero | Marketing | Strategy | Reputation | Brand | Stakeholder Relations | Transformation

AI Governance Working Group Member at AI Forum NZ
(June 2024 – Present)

Obaid Zadran

Obaid Zadran

London, England, United Kingdom

Senior Account Executive at Xero

Account Executive at Revolut
(September 2024 – Present)

Mohit Baweja

Mohit Baweja

Auckland, Auckland, New Zealand

Product Technology Lead at Xero

Product Tech Lead at Xero
(August 2020 – Present)

Diedrik Mcips

Diedrik Mcips

Auckland, Auckland, New Zealand

General Manager Procurement at Xero

General Manager Procurement at Xero
(September 2022 – Present)

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Frequently asked questions about Sam Kerins

What is Sam Kerins email address?

Email Sam Kerins at [email protected] and [email protected]. This email is the most updated Sam Kerins's email found in 2026.

What is Sam Kerins phone number?

Sam Kerins phone number is 0277121948.

How to contact Sam Kerins?

To contact Sam Kerins send an email to [email protected] or [email protected]. If you want to call Sam Kerins try calling on 0277121948. (updated on December 09, 2025)

What company does Sam Kerins work for?

Sam Kerins works for Xero.

What is Sam Kerins's role at Xero?

Sam Kerins is Head of Customer Billing Operations

What industry does Sam Kerins work in?

Sam Kerins works in the Logistics & Supply Chain industry.

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