Sonia Coupe
Head of Customer Operations. at Network for Learning (N4L) | Auckland, Auckland, New Zealand
Sonia Coupe’s Email & Phone Number
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Sonia Coupe serves as the Head of Customer Operations at Network for Learning, a Crown-owned technology organization that provides managed broadband and cybersecurity services to educational institutions across New Zealand. She specializes in strategic operations and customer experience leadership, focusing on driving organizational change and delivering lasting operational impact. Coupe leverages her academic foundation from the London Institute of Technology and Research to manage large-scale service delivery initiatives supporting over 900,000 educators and students nationwide.
BEST APPROACH TO REACH Sonia Coupe
Connect via LinkedIn messaging with a brief note referencing her strategic operations mandate at Network for Learning, as high personal contact confidence makes direct social outreach significantly more reliable than corporate work channels.
Head of Customer Operations. at Network for Learning (N4L) in May 2021 - Present
Head of Global Services at Serko Ltd. in February 2019 - February 2020
Chief Information Officer & Chief Marketing Officer at NZHL in July 2017 - December 2018
General Management - Operations and Client Services. at Rauland Australia & New Zealand in January 2017 - August 2017
Global Head of Business Operations (Deutsche Telekom) at Cisco in January 1998 - December 2016
Head of Business Operations - Vodafone Global and Deutsche Telekom Europe at Cisco in July 2010 - June 2013
Head of Project Management Support Office/Delivery Operations at Cisco in January 2006 - June 2010
Project Director/Program & Project Manager at Cisco in May 2004 - December 2005
Business Operations Manager at Cisco in May 2001 - October 2003
London Institute of Technology and Research, Master of Business Administration (MBA), June 1997 to June 1998
Shaw Academy, Diploma, June 2026
The George Washington University, Master’s Degree, June 2026
Network for Learning (N4L) is a Crown-owned technology company, delivering a wide range of managed broadband, Wi-Fi and cybersecurity products and services, on behalf of the Ministry of Education, to schools and kura across the motu. We provide fully funded internet for all state and state-integrated schools and kura, operating one of the largest broadband networks in Aotearoa New Zealand, accounting for nearly 25% of the country’s daytime business internet traffic. Our team of dedicated network, cybersecurity and service delivery experts help more than 900,000 tumuaki, kaiako and ākonga enjoy daily access to a safer and more reliable online learning environment. Keeping schools safer online is a team effort. N4L works alongside Government, education and technology partners to help improve digital learning experiences and outcomes for all.
Discover more about Network for Learning (N4L)
Head of Architecture
Head of Architecture at Network for Learning (N4L)
(October 2025 – Present)
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Financial Adviser - Life and Health Insurance at AIA Thrive
(October 2024 – Present)
Chief Customer and Brand Officer at Network for Learning (N4L)
Chief Customer and Brand Officer at Network for Learning (N4L)
(February 2021 – Present)
Head of Operational Excellence
Responsible for optimization of systems and processes across Customer Operations
Cybersecurity Engineer || SOC || VAPT || Cloud || IAM
Security Analyst at Network for Learning (N4L)
(Sep 2025 – Present)
Cloud Architect | Author | Speaker | Azure & AWS Certified Solution Architect, Cloud-Native Expert , Data & AI
Senior Solutions Architect at Network for Learning (N4L)
(Jul 2024 – Present)
What is Sonia Coupe email address?
Email Sonia Coupe at [email protected]. This email is the most updated Sonia Coupe's email found in 2026.
What is Sonia Coupe phone number?
Sonia Coupe phone number is +642102918397.
How to contact Sonia Coupe?
To contact Sonia Coupe send an email to [email protected]. If you want to call Sonia Coupe try calling on +642102918397. (updated on December 09, 2025)
What company does Sonia Coupe work for?
Sonia Coupe works for Network for Learning (N4L).
What is Sonia Coupe's role at Network for Learning (N4L)?
Sonia Coupe is Head of Customer Operations.
What industry does Sonia Coupe work in?
Sonia Coupe works in the Information Technology & Services industry.
