Ryan Yarman
Sr. Technical Support Analyst at American Eagle Outfitters | Pittsburgh, Pennsylvania, United States
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Ryan Yarman currently serves as a Senior Technical Support Analyst at American Eagle Outfitters, where he plays a pivotal role in ensuring seamless operations across corporate and retail environments. With a strong foundation in network security and management, Ryan is adept at providing 1st and 2nd level support to both corporate customers and store associates. His expertise in troubleshooting and repairing computer systems is complemented by his proficiency in monitoring AE systems for exceptions, allowing him to swiftly resolve issues or escalate them to level 3 associates when necessary.
In his role, Ryan utilizes the HEAT ticketing system to meticulously log all email and phone communications, ensuring that every interaction is documented for future reference. His commitment to excellence is evident in his weekly review of help tickets, where he identifies trends and documents new solutions, contributing to the continuous improvement of the support process. Ryan's superb multi-tasking and problem-solving abilities enable him to handle multiple priorities effectively, ensuring that technical challenges are addressed promptly and efficiently.
Ryan's strong communication and leadership skills foster a collaborative environment, making him a valuable asset to his team and the organization as a whole. His knowledge of Active Directory, firewalls, switches, and Windows Server further enhances his capability to manage complex network environments. As he seeks to advance within the computer network support, administration, or security field, Ryan remains dedicated to leveraging his skills to drive innovation and efficiency at American Eagle Outfitters.
Sr. Technical Support Analyst at American Eagle Outfitters in September 2011 to Present
Centralized LAN Support at FedEx in June 2005 to May 2010
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Strayer University, Bachelor of Science (B.S.), October 2026
Pittsburgh Technical College, Associate's degree, October 2026
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Communication
Teamwork
Leadership
Troubleshooting
Problem Solving
Network Security
Windows & Mac operating systems
Active Directory
Microsoft Office
Remote Desktop
Antivirus
Firewalls
IBM AS/400
Routers
Switches
Windows Server
Printers
Wireless Networking
POS
APC UPS
Thin Computing
NetIQ AppManager
HP Openview
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Discover more about American Eagle OutfittersWhat is Ryan Yarman email address?
Email Ryan Yarman at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Ryan Yarman's email found in 2026.
What is Ryan Yarman phone number?
Ryan Yarman phone number is 4128973254.
How to contact Ryan Yarman?
To contact Ryan Yarman send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Ryan Yarman try calling on 4128973254. (updated on September 18, 2024)
What company does Ryan Yarman work for?
Ryan Yarman works for American Eagle Outfitters
What is Ryan Yarman's role at American Eagle Outfitters?
Ryan Yarman is Sr. Technical Support Analyst
What industry does Ryan Yarman work in?
Ryan Yarman works in the Retail industry.
Ryan Yarman Email Addresses
Ryan Yarman Phone Numbers
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