Roumelia B
Service Delivery Manager at Accenture | Singapore
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Roumelia B. currently serves as a Service Delivery Manager at Accenture, where she leverages her extensive 20-year expertise in Human Capital Management (HCM) to drive strategic initiatives and ensure seamless delivery of complex HR solutions. In her role, Roumelia oversees end-to-end service delivery for large-scale HCM and global payroll projects, with a particular focus on Oracle Cloud and PeopleSoft implementations. Her deep understanding of business requirements, combined with her technical proficiency in SQL, BI Publisher, and Oracle BI, enables her to translate client needs into effective system configurations and process improvements.
A key aspect of Roumelia’s role involves managing cross-functional teams, including core HR development teams, to ensure that all configurations accurately reflect business processes and data quality standards are maintained during employee data migration from legacy systems. Her expertise in stakeholder management and building strong relationships with both business users and IT development teams facilitates smooth project execution and fosters collaboration across multiple modules and geographies. She actively participates in process optimization, reporting, and testing phases, ensuring that deliverables meet quality standards and client expectations.
Roumelia’s leadership extends to guiding her team through complex project lifecycles, implementing best practices in performance appraisal, and ensuring continuous improvement in service delivery. Her ability to align technical solutions with business objectives, coupled with her skills in business requirements analysis and techno-functional leadership, positions her as a trusted advisor in the HCM domain. Through her strategic oversight and hands-on approach, Roumelia B. consistently delivers value-driven results that enhance operational efficiency and support clients’ digital transformation journeys within the HR landscape.
Service Delivery Manager at Accenture in May 2023 to Present
Senior Business Process Analyst - Oracle Cloud HCM at HRMS Consulting in July 2019 to April 2021
Senior Analyst/Consultant- Oracle PeopleSoft at FPT Software in March 2016 to July 2019
Senior Business Process Consultant – Oracle PeopleSoft at Risorsa Umana Solutions Pte Ltd in May 2014 to September 2015
Senior Technical Lead – Oracle PeopleSoft at Symphony BPO Solutions Sdn. Bhd. in December 2012 to December 2013
Senior Technical Lead – Oracle PeopleSoft at Risorsa Umana Solutions Pte Ltd, Singapore in May 2011 to September 2012
Developer/Consultant – Oracle PeopleSoft at Hewlett Packard Malaysia in September 2010 to April 2011
Developer/Consultant – Oracle PeopleSoft at Singapore Polytechnic in January 2010 to August 2010
Technical Lead – Global Payroll at Symphony BPO Solutions Sdn Bhd in April 2008 to October 2009
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Polytechnic University of the Philippines, June 1989
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Microsoft Office
Computer Science
Self-Motivation
Information Technology
Project Teams
Team Leadership
System Monitoring
Full Cycle
Human Resources Information Technology (HRIT)
HR Information Management
Global HR
Stakeholder Management
System Implementations
Continuous Improvement
HR Project Management
Problem Solving
Operations Management
Analytical Skills
Build Strong Relationships
Teamwork
Negotiation
Risk Management
Customer-Focused Service
IT Operations
IT Project & Program Management
Project Delivery
IT Service Management
Business Process Improvement
Oracle Applications
Talent Management
Performance Appraisal
Performance Management
Employee Benefits
Cross-functional Team Leadership
Solution Implementation
Documentation
Business Process Analysis
Business Analysis
Communication
Applications Delivery
Service Delivery
Human Resources Information Systems (HRIS)
Change Management
Systems Analysis
Oracle HR
IT Management
Business Process
Business Requirements
Quality Assurance
Software Development Life Cycle (SDLC)
Production Support
Oracle HCM
SQL
Data Analysis
Data Conversion
Data Migration
Reporting & Analysis
BI Publisher
Oracle BI
Core HR
Global Payroll
NA Payroll
PeopleSoft Upgrade
Scrum
Project Management
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Discover more about AccentureWhat is Roumelia B email address?
Email Roumelia B at [email protected]. This email is the most updated Roumelia B's email found in 2026.
How to contact Roumelia B?
To contact Roumelia B send an email to [email protected]. (updated on March 09, 2025)
What company does Roumelia B work for?
Roumelia B works for Accenture
What is Roumelia B's role at Accenture?
Roumelia B is Service Delivery Manager
What is Roumelia B's Phone Number?
Roumelia B's phone +44 ** **** *175
What industry does Roumelia B work in?
Roumelia B works in the Information Technology & Services industry.
Roumelia B Email Addresses
Roumelia B Phone Numbers
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