Rona Torres
Client Success Manager II at SAP Concur | Metro Manila, National Capital Region, Philippines
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Rona Torres is a dynamic Client Success Manager II at SAP Concur, where she leverages her extensive expertise in client retention, customer engagement, and technical support to foster strong partnerships with key accounts. With a solid foundation in customer relationship management (CRM) and a keen understanding of payroll management, Rona excels at ensuring ongoing client satisfaction and driving the success of her assigned client base. Her proficiency in tools such as Gainsight, Salesforce, and ServiceNow enables her to monitor client health and proactively address any concerns, ensuring that clients maximize the value of their SAP Concur solutions.
In her current role, Rona is deeply involved in several key projects aimed at enhancing the overall customer experience. She collaborates closely with cross-functional teams to implement tailored strategies that address unique client needs, demonstrating her ability to adapt and innovate in a fast-paced environment. Rona’s technical background allows her to bridge the gap between client requirements and product capabilities, making her an invaluable advocate for her clients.
Her self-directed and motivated approach, combined with her "can do" attitude, empowers her to quickly learn and master new concepts, ensuring that she remains at the forefront of industry trends and best practices. Rona's commitment to performance management and customer service excellence is further complemented by her language skills, including a certification in Deutsch, which enhances her ability to engage with diverse clients. Through her dedication and expertise, Rona Torres continues to make a significant impact at SAP Concur, driving client success and fostering long-term partnerships.
Client Success Manager II at SAP Concur in August 2017 to Present
Senior Payroll Analyst / Implementation Consultant at ADP in April 2015 to August 2017
Payroll Specialist at NGA Human Resources in September 2012 to March 2015
Assistant Manager at EnfraUSA Solutions Inc. in April 2012 to September 2012
Sales Representative at Sykes Asia Inc. in November 2006 to March 2011
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Pamantasan ng Lungsod ng Maynila, Bachelor's degree, September 2026
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Foreign Language for Deutsch A1 and A2 learning Certificate
Customer Success
Business Development
Customer Relationship Management (CRM)
Customer Satisfaction
ABAP
Video Editing
Adobe Premiere Pro
Capcut
SharePoint Designer
Camtasia
DaVinci Resolve
Adobe Creative Suite
SAP Sales Cloud
Human Resources
Project Management
Performance Management
Data Analysis
Payroll Taxes
Payroll Processing
401(k) Retirement Savings Plans
Microsoft Word
Customer Service
Client Services
Payroll Analysis
Leave of Absence Management
Sales Process
SAP Sales & Distribution
Sales Management
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Discover more about SAP ConcurWhat is Rona Torres email address?
Email Rona Torres at [email protected] and [email protected]. This email is the most updated Rona Torres's email found in 2026.
How to contact Rona Torres?
To contact Rona Torres send an email to [email protected] or [email protected]. (updated on October 23, 2024)
What company does Rona Torres work for?
Rona Torres works for SAP Concur
What is Rona Torres's role at SAP Concur?
Rona Torres is Client Success Manager II
What is Rona Torres's Phone Number?
Rona Torres's phone (**) *** *** 387
What industry does Rona Torres work in?
Rona Torres works in the Computer Software industry.
Rona Torres Email Addresses
Rona Torres Phone Numbers
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