Netty Galvez
Site Director at Teleperformance | Philippines
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Site Director at Teleperformance in November 2022 to Present
Director of Operations at Teleperformance in November 2021 to October 2022
General Manager at Nirvana Pension House in November 2017 to October 2021
Senior Director of Operations at Convergys in August 2013 to October 2017
Site Leader at Convergys in February 2010 to July 2013
Senior Operations Manager at Convergys in December 2007 to January 2010
Vendor Manager at Cebu Global Services in June 2007 to November 2007
Operations Manager at Convergys in November 2005 to May 2007
Product Specific Trainer at Convergys in May 2004 to October 2005
Customer Care Representative at Convergys in September 2003 to May 2004
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Contact Center Management
P&L Management
Budgeting & Forecasting
Operational Execution
Business Continuity
Customer Engagement
Presentations
Interact with All Levels Of Management
Key Performance Indicators
Communication
Budgeting
Problem Solving
Business Reviews
Analytical Skills
Customer Service
Conflict Resolution
Floor support
Training Delivery
Quality Assurance
Outbound Sales
Coaching
Team Leadership
Performance Improvement
Continuous Improvement
Site Management
Cross-functional Team Leadership
Client Relations
Leadership
Operational Delivery
Problem Solving and Troubleshooting
Operations Management
Strategic Planning
Employee Engagement
Hotel Management
Talent Management
Sales
Troubleshooting
Financial Management
Call Center
Workforce Management
Process Improvement
Performance Management
BPO
Vendor Management
Transition Management
Outsourcing
Customer Experience
Offshoring
Call Center Development
Call Centers
Service Delivery
Sla
Customer Satisfaction
Contact Centers
SLA
Business Process Improvement
Business Process Outsourcing (BPO)
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Discover more about TeleperformanceWhat is Netty Galvez email address?
Email Netty Galvez at [email protected] and [email protected]. This email is the most updated Netty Galvez's email found in 2026.
How to contact Netty Galvez?
To contact Netty Galvez send an email to [email protected] or [email protected]. (updated on October 23, 2024)
What company does Netty Galvez work for?
Netty Galvez works for Teleperformance
What is Netty Galvez's role at Teleperformance?
Netty Galvez is Site Director
What is Netty Galvez's Phone Number?
Netty Galvez's phone (**) *** *** 344
What industry does Netty Galvez work in?
Netty Galvez works in the Outsourcing/Offshoring industry.
Netty Galvez Email Addresses
Netty Galvez Phone Numbers
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