Robert Delosh
Consumer Engagement Manager at Everise | Las Vegas, Nevada, United States
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Robert Delosh currently serves as the Consumer Engagement Manager at Everise, where he leverages over 30 years of extensive experience in process improvement and operational excellence. In this pivotal role, Robert is responsible for hiring, training, and preparing call center representatives to effectively address customer inquiries and resolve issues related to services and products. His leadership is instrumental in ensuring that agents not only meet but exceed call center objectives and performance standards, fostering a culture of accountability and excellence.
One of Robert's key projects at Everise involves implementing a comprehensive training program that emphasizes continuous improvement and customer service excellence. By utilizing methodologies such as 5S and strategic planning, he has successfully streamlined operations, enhancing throughput and customer satisfaction. His expertise in cross-functional collaboration allows him to work closely with various departments, ensuring that all team members are aligned with the company's goals and policies.
Robert's background in manufacturing and quality assurance provides him with a unique perspective on operational efficiency, enabling him to identify areas for improvement within the call center environment. His commitment to building high-performing teams is evident in his ability to inspire and motivate staff, encouraging them to achieve both personal and professional growth. As a result, Robert Delosh is not only a leader in consumer engagement but also a catalyst for positive change within Everise, driving the organization toward greater success in customer service and operational performance.
Consumer Engagement Manager at Everise in August 2017 to Present
Production Engineer at Ainsworth Game Technology in February 2015 to August 2017
Operations Coordinator at IGT in April 2007 to January 2015
Assistant Manager at Rapid Cash Payday Loans, LLC in March 2006 to March 2007
Manager at Nice and Easy in September 2005 to February 2006
Replenishment Lead at Sears Holdings Corporation in June 2001 to August 2005
Office Manager at Enterprise Telcom, Inc. in April 1996 to May 2001
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Lowell Senior High School
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Process Improvement
Leadership
Team Building
Gaming Industry
Casino
Team Leadership
Online Gaming
Project Management
SAP
Operations Management
Quality Assurance
Lean Manufacturing
Manufacturing
Training
Time Management
Process Scheduler
Supervisory Skills
Software Documentation
Troubleshooting
Budgets
Management
Enovia Matrix
Customer Service
Microsoft Office
Cross-functional Team Leadership
Microsoft Excel
Analysis
5S
Continuous Improvement
Microsoft Word
Change Management
Data Analysis
Kaizen
Business Process Improvement
Pronto
SolidWorks
Computer-Aided Design (CAD)
Process Flow Charts
Strategic Planning
AU
Account Management
Adobe Photoshop
Engineering
Program Management
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Discover more about EveriseWhat is Robert Delosh email address?
Email Robert Delosh at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Robert Delosh's email found in 2026.
What is Robert Delosh phone number?
Robert Delosh phone number is 702-980-5272 and 7027228940.
How to contact Robert Delosh?
To contact Robert Delosh send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Robert Delosh try calling on 702-980-5272 and 7027228940. (updated on August 25, 2024)
What company does Robert Delosh work for?
Robert Delosh works for Everise
What is Robert Delosh's role at Everise?
Robert Delosh is Consumer Engagement Manager
What industry does Robert Delosh work in?
Robert Delosh works in the Insurance industry.
Robert Delosh Email Addresses
Robert Delosh Phone Numbers
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