Rita Brooke
Senior Program Manager at Waterfield Technologies | Scottsdale, Arizona, United States
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Rita Brooke serves as a Senior Program Manager at Waterfield Technologies, where she leverages over 20 years of extensive experience in leading high-performing teams to deliver innovative software solutions. In her current role, Rita is instrumental in managing client-facing programs that require a meticulous approach to project management, particularly within the healthcare sector. Her expertise in waterfall delivery methodologies enables her to oversee large-scale, complex deployments from inception to completion, ensuring that projects align with strategic objectives and meet stringent customer expectations.
One of Rita's key projects involved the implementation of a $10 million healthcare deployment, where she developed comprehensive reporting templates and structures tailored for C-Suite executives. This initiative not only streamlined communication but also enhanced transparency and accountability throughout the project life cycle. Her ability to evaluate project performance against established plans allows her to identify potential risks early and implement corrective actions effectively, ensuring that project milestones are met without compromising quality.
Rita's proficiency in vendor management and cross-functional team leadership further enhances her capability to drive successful outcomes. She excels in integrating diverse teams and resources, fostering collaboration that leads to innovative solutions. Additionally, her background in telecommunications and CRM systems positions her as a valuable asset in navigating the complexities of modern project environments. As a certified Project Management Professional (PMP), Rita continues to mentor and coach emerging leaders in the field, sharing her insights on best practices and strategic planning to cultivate a culture of excellence at Waterfield Technologies.
Senior Program Manager at Waterfield Technologies in April 2022 to Present
Project Manager Team Lead and Financial Cost Control Lead at NTT Americas/Dimension Data in May 2017 to April 2022
Member at Paul Mitchell | Talent Management in January 2016 to January 2017
Sr Manager Professional Services at Aspect Software in March 2014 to March 2016
Senior Manager at Aspect Software in January 2013 to January 2016
Client Principal at Avaya in January 2012 to September 2013
Professional Services Genera Manager, Southwest Area Implemenation and Delivers at Avaya in October 2010 to January 2012
Operations Manager at Avaya in April 2002 to October 2010
Program/Project Manager at Avaya in May 2001 to March 2002
Project Manager at Avaya in April 1997 to March 2001
Customer Service Manager at DHL in January 1991 to January 1997
Customer Service Supervisor at DHL in January 1989 to January 1991
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Arizona State University, Bachelor of Science (BS)
University of Phoenix, Master of Business Administration (MBA)
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Telephony
Vendor Management
Project Planning
Telecommunications
VoIP
Program Management
PMP
Managed Services
Call Centers
CRM
Contact Centers
Cross-functional Team Leadership
Outsourcing
PMO
Integration
Enterprise Software
Strategy
Professional Services
Avaya
Pre-sales
Avaya Technologies
Voice over IP (VoIP)
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Discover more about Waterfield TechnologiesWhat is Rita Brooke email address?
Email Rita Brooke at [email protected] and [email protected]. This email is the most updated Rita Brooke's email found in 2026.
How to contact Rita Brooke?
To contact Rita Brooke send an email to [email protected] or [email protected]. (updated on January 07, 2025)
What company does Rita Brooke work for?
Rita Brooke works for Waterfield Technologies
What is Rita Brooke's role at Waterfield Technologies?
Rita Brooke is Senior Program Manager
What is Rita Brooke's Phone Number?
Rita Brooke's phone (602) ***-*116
What industry does Rita Brooke work in?
Rita Brooke works in the Information Technology & Services industry.
Rita Brooke Email Addresses
Rita Brooke Phone Numbers
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