Reed Sharkey
Manager of Systems Administration, Business Operations at EverCommerce | Greater Hartford
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Reed Sharkey currently serves as the Manager of Systems Administration and Business Operations at EverCommerce, where he leverages his extensive expertise in Salesforce to drive operational excellence and enhance business performance. With over six years of experience in the Salesforce ecosystem, particularly within the SaaS and Telecom sectors, Reed is adept at designing and implementing scalable process solutions that align with both business objectives and architectural best practices. His dual Salesforce certifications underscore his commitment to continuous learning and professional development.
In his role, Reed provides technical leadership to his support team, offering mentorship throughout the project lifecycle to ensure adherence to DevOps best practices. His introduction of Agile methodologies has transformed the internal support team's approach, significantly improving the intake process and case lifecycle workflow. This initiative has not only heightened internal awareness of project statuses but has also led to increased efficiency and responsiveness in addressing client needs.
Reed's skill set encompasses a wide array of competencies, including business analysis, requirements analysis, and business process automation. His proficiency in Lightning Web Components and data analysis allows him to create tailored solutions that enhance user experience and operational efficiency. By fostering a culture of collaboration and innovation, Reed is dedicated to steering the end-to-end software development lifecycle (SDLC) of Salesforce projects, ensuring that every initiative contributes to EverCommerce's overarching goals. His passion for technology and process improvement positions him as a key player in driving the company’s success in an increasingly competitive landscape.
Manager of Systems Administration, Business Operations at EverCommerce in August 2022 to Present
Operations Platforms Administrator at EverCommerce in May 2021 to August 2022
Salesforce Administrator at American Tower in December 2019 to May 2021
Systems Administrator at American Tower in May 2018 to December 2019
Asset Information Analyst at American Tower in October 2014 to May 2018
Shift Manager at Starbucks in August 2013 to October 2014
District Trainer at REM Central/NGP Management dba Dunkin' Donuts in May 2012 to August 2013
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Smith College, Bachelor of Arts - BA, July 2026
Smith College, Bachelor of Arts (B.A.), July 2026
Andover High School, July 2026
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System Architecture
Software as a Service (SaaS)
Leadership
Business Analysis
Project Management
Lightning Web Components
Requirements Analysis
Salesforce.com Implementation
Salesforce Sales Cloud
Business Process Automation
Customer Relationship Management (CRM)
Marketo
Salesforce.com
Technical Support
HubSpot
Data Analysis
Microsoft Excel
Enterprise Content Management
Data Management
Retail
Inventory Management
Merchandising
Customer Satisfaction
Sales
Visual Merchandising
Microsoft Office
Microsoft Word
PowerPoint
YouTube
Customer Service
Food Service
Social Networking
Personal Branding
Inbound Marketing
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Discover more about EverCommerceWhat is Reed Sharkey email address?
Email Reed Sharkey at [email protected] and [email protected]. This email is the most updated Reed Sharkey's email found in 2026.
How to contact Reed Sharkey?
To contact Reed Sharkey send an email to [email protected] or [email protected]. (updated on August 27, 2024)
What company does Reed Sharkey work for?
Reed Sharkey works for EverCommerce
What is Reed Sharkey's role at EverCommerce?
Reed Sharkey is Manager of Systems Administration, Business Operations
What is Reed Sharkey's Phone Number?
Reed Sharkey's phone +44 ** **** *421
What industry does Reed Sharkey work in?
Reed Sharkey works in the Information Technology & Services industry.
Reed Sharkey Email Addresses
Reed Sharkey Phone Numbers
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