Ramy Riad
Member Board of Directors at Mobile Ecosystem Forum | Boca Raton, Florida, United States
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Ramy Riad serves as the Head of Innovation & Messaging Strategy for Cisco's Webex CPaaS (Communications Platform as a Service), where he spearheads the development and execution of cutting-edge messaging solutions that redefine customer engagement. With over a decade of experience in telecommunications, Ramy has cultivated a deep understanding of the industry by collaborating with global operator groups, governing bodies, and strategic clients. His role is pivotal in shaping the future of business messaging, ensuring that organizations can deliver rich, multi-channel customer experiences that resonate in today’s fast-paced digital landscape.
Under Ramy's leadership, the Webex CPaaS team is focused on innovating messaging strategies that enhance customer interactions, making them not only smarter but also more efficient. He actively represents Cisco at key industry forums and trade bodies, such as the GSMA and MEF, where he provides thought leadership and insights into emerging trends and technologies. His expertise in Software as a Service (SaaS), integration, and solution architecture allows him to navigate complex requirements and use case analyses, ensuring that Cisco remains at the forefront of telecommunications innovation.
Ramy's commitment to excellence is evident in his ability to manage cross-functional projects that align with Cisco’s strategic vision. By leveraging his skills in product management and project management, he drives initiatives that enhance the Webex cloud communications platform, ultimately empowering businesses to create seamless and engaging customer experiences. As a thought leader in the industry, Ramy Riad is not only shaping the future of messaging but also setting new standards for customer engagement in the digital age.
Member Board of Directors at Mobile Ecosystem Forum in March 2025 to Present
Director Innovation & Messaging Strategy at Cisco in November 2024 to Present
Head of Innovation & Messaging Strategy at Cisco in February 2023 to November 2024
Vice President Future Messaging at imimobile (part of Cisco) in April 2020 to October 2023
Director of Product Management & Partner Channels at 3Cinteractive | An IMImobile company in July 2018 to April 2020
Senior Product Manager at 3Cinteractive | An IMImobile company in August 2015 to July 2018
Solutions Engineer at 3Cinteractive | An IMImobile company in October 2013 to August 2015
Senior Technical Engineer at Volubill in September 2011 to October 2013
Data Charging VAS Engineer at Mobinil in August 2008 to September 2011
Teaching Assistant at German University in March 2008 to August 2008
Network Support Trainee at Raya Holding Unitec in June 2003 to August 2003
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Harvard Extension School, Essential Management Skills for Emerging Leaders, January 2019
Arab Academy for Science, Technology and Maritime Transport, Bachelor of Engineering, January 2001 to January 2008
Dar El Tarbia High School, High School, January 1998 to January 2000
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Board of Directors
Software as a Service (SaaS)
cpaas
Messaging
Charging
Integration
VAS
3G
Project Management
Design Specifications
3GPP Integration
Business Analysis
Requirements Analysis
Use Case Analysis
LTE
Wireless
Telecommunications
Diameter
Testing
Provisioning
3GPP
Solution Architecture
Mobile Devices
GSM
Pre-sales
Networking
Product Management
Value-Added Services (VAS)
Wireless Technologies
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Discover more about Mobile Ecosystem ForumWhat is Ramy Riad email address?
Email Ramy Riad at [email protected] and [email protected]. This email is the most updated Ramy Riad's email found in 2026.
What is Ramy Riad phone number?
Ramy Riad phone number is +15618439053.
How to contact Ramy Riad?
To contact Ramy Riad send an email to [email protected] or [email protected]. If you want to call Ramy Riad try calling on +15618439053. (updated on January 17, 2024)
What company does Ramy Riad work for?
Ramy Riad works for Mobile Ecosystem Forum
What is Ramy Riad's role at Mobile Ecosystem Forum?
Ramy Riad is Member Board of Directors
What industry does Ramy Riad work in?
Ramy Riad works in the Telecommunications industry.
Ramy Riad Email Addresses
Ramy Riad Phone Numbers
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