Ramon Rillo
Customer Growth Account Manager at Tricentis | Metro Manila, National Capital Region, Philippines
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Ramon Rillo currently serves as a Key Account Manager for TikTok Shop at ByteDance, specializing in the fast-moving consumer goods (FMCG), personal care, and health sectors. In this dynamic role, Ramon expertly manages over 50 brand and key seller accounts, contributing significantly to the platform's growth with an impressive $2.2 million in Gross Merchandise Volume (GMV). His strategic approach has led to a remarkable 106% year-to-date growth in GMV for 2024 compared to the same period in 2023, alongside a 67% uplift in daily average GMV for the brands he oversees.
Ramon’s expertise lies in fostering strong business relations and enhancing partner relationship management, ensuring that both brands and sellers achieve their objectives through effective collaboration. His ability to engage in customer interaction and utilize CRM software allows him to maintain a pulse on market trends and consumer behaviors, which is essential for driving key activations and campaigns. With a keen analytical mindset, Ramon excels in project management, adeptly handling multiple deadlines while maintaining a high level of performance under pressure.
His passion for organizational development is evident in his commitment to team success, as he consistently prioritizes the collective benefit over individual accolades. By leveraging his presentation skills and deep understanding of Software as a Service (SaaS) solutions, Ramon not only enhances the visibility of the brands he manages but also contributes to the overall growth of TikTok Shop as a leading e-commerce platform. Through his innovative strategies and collaborative spirit, Ramon Rillo is poised to continue making significant contributions to the FMCG, personal care, and health sectors within the ever-evolving landscape of digital commerce.
Customer Growth Account Manager at Tricentis in June 2025 to Present
Tiktok Shop - Key Account Manager - FMCG, Personal Care & Health at ByteDance in November 2023 to June 2025
Relationship Manager at S&P Global Market Intelligence in December 2020 to October 2023
Operational Specialist at S&P Global Market Intelligence in December 2019 to December 2020
Business Development Analyst at Squadzip in April 2019 to December 2019
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De La Salle University, Bachelor of Arts - BA, July 2026
Xavier School, July 2026
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Customer Interaction
Critical Thinking
Key Account Relationship Building
High-Level Relationship Management
Client Accounts
CRM Software
Troubleshooting
Resolving Issues
Presales
Business Systems Implementation
Business Relationship Management
Account Relationship
Sales Strategy
Customer Experience
Consultative Approach
Sales Management
Supply Chain Software
Sales Processes
Identifying New Opportunities
Communication
Business Case Preparation
Merchant Acquiring
Acquisition Programs
Business Relations
FinTech
Key Account Acquisition & Retention
Partner Relationship Management
Business
Software as a Service (SaaS)
Sales
Post-Sales
Customer Success
Customer Relationship Management (CRM)
Presentations
Payment Solutions
Technical Requirements
Tagalog
Presentation Skills
Customer Satisfaction
Business Reviews
Account Planning
Negotiation
Business-to-Business (B2B)
Analytical Skills
Decision-Making
Supply Chain Management
Account Management
Organizational Development
Pressure Handling
Project Management
Leadership
Teamwork
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Discover more about TricentisWhat is Ramon Rillo email address?
Email Ramon Rillo at [email protected]. This email is the most updated Ramon Rillo's email found in 2026.
How to contact Ramon Rillo?
To contact Ramon Rillo send an email to [email protected]. (updated on October 24, 2024)
What company does Ramon Rillo work for?
Ramon Rillo works for Tricentis
What is Ramon Rillo's role at Tricentis?
Ramon Rillo is Customer Growth Account Manager
What is Ramon Rillo's Phone Number?
Ramon Rillo's phone (**) *** *** 374
What industry does Ramon Rillo work in?
Ramon Rillo works in the Financial Services industry.
Ramon Rillo Email Addresses
Ramon Rillo Phone Numbers
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