Rafael Oro
Business Analyst at Valley Bank | Union, New Jersey, United States
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Rafael Oro is a dedicated Business Analyst at Valley Bank, where he serves as a vital link between business leaders and IT. With a strong focus on understanding the needs of the business community, Rafael employs his exceptional listening skills to gather requirements and translate them into actionable solutions. His expertise in change management and process improvement has been instrumental in driving efficiency across various projects.
One of Rafael's key achievements at Valley Bank is the design and implementation of an automated retail banking onboarding workflow. By leveraging "out of the box" ServiceNow workflows, he has streamlined the onboarding process, significantly enhancing the experience for new hires. This project not only improved operational efficiency but also fostered collaboration with HRIS leads to ensure that all new hire information is accurately captured and utilized. Rafael's ability to establish strong relationships with onboarding teams has been crucial in creating a seamless transition for new employees, ultimately contributing to higher retention rates and employee satisfaction.
Rafael’s skill set extends beyond technical proficiency; he excels in cross-functional team leadership and networking, which enables him to effectively manage diverse stakeholders and facilitate communication between departments. His experience in data warehousing and document imaging further complements his analytical capabilities, allowing him to provide insights that drive strategic decision-making. As a proactive problem solver, Rafael is committed to delivering solutions that are not only technically sound but also financially viable, ensuring that Valley Bank remains competitive in the ever-evolving financial services landscape.
Business Analyst at Valley Bank in November 2021 to Present
Lead Workflow automation analyst at The Depository Trust & Clearing Corporation (DTCC) in July 2020 to May 2022
Sr. Business Analyst at GAF in January 2014 to July 2020
Senior Business Analyst at Merck AH in January 2011 to January 2014
Sr. Business Analyst at Avaya in January 2011 to January 2011
Document Management / Project Management / IT Business Analyst at Mars in January 1999 to January 2011
Computer Analyst at Cendant in January 1998 to January 1999
Computer Analyst at Penguin Group USA in November 1994 to May 1998
Office Automation Analyst at Calvin Klein Cosmetics in January 1990 to January 1994
Lab Technician at Union County College in January 1980 to January 1984
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Kean University, Finance
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Requirements Analysis
Business Analysis
Project Management
Change Management
Data Warehousing
ITIL
Business Intelligence
User Acceptance Testing
Software Development
Troubleshooting
Telecommunications
Program Management
Vendor Management
Visio
Microsoft SQL Server
SAP
Microsoft Office
Access
Lotus Notes
Microsoft Excel
Cross-functional Team Leadership
Management
Coaching
Customer Service
Public Speaking
Teamwork
Leadership
Time Management
Networking
Billing Systems
Document Imaging
Process Improvement
Agile & Waterfall Methodologies
Business Process Design
Information Technology
IT Business Analysis
Requirements Gathering
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Discover more about Valley BankWhat is Rafael Oro email address?
Email Rafael Oro at [email protected] and [email protected]. This email is the most updated Rafael Oro's email found in 2026.
How to contact Rafael Oro?
To contact Rafael Oro send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Rafael Oro work for?
Rafael Oro works for Valley Bank
What is Rafael Oro's role at Valley Bank?
Rafael Oro is Business Analyst
What is Rafael Oro's Phone Number?
Rafael Oro's phone (201) ***-*348
What industry does Rafael Oro work in?
Rafael Oro works in the Information Services industry.
Rafael Oro Email Addresses
Rafael Oro Phone Numbers
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