Pola Riad
Performance and Project Manager at Orange Business | Cairo, Egypt
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Pola Riad currently serves as a Performance and Project Manager at Orange Business, where she plays a pivotal role in optimizing application performance and driving operational excellence across the organization. Leveraging her expertise in project management, Pola oversees a diverse portfolio of initiatives aimed at enhancing user engagement, streamlining onboarding processes, and strengthening security protocols through robust access control mechanisms. Her strategic approach involves utilizing advanced data analysis and reporting techniques to monitor application usage, identify areas for improvement, and develop actionable insights for senior leadership. This data-driven methodology ensures that organizational objectives are met efficiently while maintaining a focus on continuous process improvement.
In her current role, Pola has led several key projects, including the deployment of new collaboration tools and the integration of security enhancements that have significantly improved user experience and compliance standards. Her ability to facilitate cross-functional collaboration enables seamless communication between technical teams, business units, and stakeholders, ensuring projects are delivered on time and within scope. Pola’s expertise in change management and her customer-centric mindset have been instrumental in driving user adoption and fostering a culture of continuous learning and adaptability within the organization. Her skills in multitasking and prioritization allow her to manage multiple projects simultaneously while maintaining a high level of quality and attention to detail. Overall, Pola Riad’s comprehensive understanding of performance management, combined with her proactive leadership and strategic vision, makes her a valuable asset in advancing Orange Business’s operational capabilities and technological innovation.
Performance and Project Manager at Orange Business in February 2024 to Present
Senior IT helpdesk in Orange Business at Orange Business in May 2020 to February 2024
Senior Customer Care representative and IT support in Air France – KLM at Air France-KLM in October 2017 to April 2020
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Université Jean Moulin (Lyon III), Master's degree, November 2026
Ain Shams University, Bachelor's degree, November 2026
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Project Management
Cross-functional Collaborations
Data Analysis and Reporting
Continuous Process Improvement
Change Management
Continuous Learning and Adaptability
Collaboration and Teamwork
Technical Expertise
Customer-Centric Mindset
Communication and Interpersonal Skills
Teamwork and Collaboration
Multitasking and Prioritization
Customer Service Excellence
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Discover more about Orange BusinessWhat is Pola Riad email address?
Email Pola Riad at [email protected]. This email is the most updated Pola Riad's email found in 2026.
How to contact Pola Riad?
To contact Pola Riad send an email to [email protected]. (updated on April 08, 2025)
What company does Pola Riad work for?
Pola Riad works for Orange Business
What is Pola Riad's role at Orange Business?
Pola Riad is Performance and Project Manager
What is Pola Riad's Phone Number?
Pola Riad's phone (**) *** *** 219
What industry does Pola Riad work in?
Pola Riad works in the Information Technology & Services industry.
Pola Riad Email Addresses
Pola Riad Phone Numbers
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