Pinhsien Lee
Engagement Lead | Service Delivery Manager at SAP | Vught, North Brabant, Netherlands
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Pinhsien Lee currently serves as an Engagement Lead and Service Delivery Manager at SAP, where he plays a pivotal role in elevating the customer experience for Premium Engagement clients. With over nine years of experience in the digital technology industry, Pinhsien brings a wealth of expertise in project management, service delivery, and cross-functional collaboration. His strategic approach involves designing and executing initiatives that not only enhance operational efficiency but also foster long-term client satisfaction. By leveraging his strong analytical mindset and attention to detail, Pinhsien ensures that every project aligns with SAP’s commitment to excellence and innovation.
In his current role, Pinhsien leads complex service delivery projects that integrate cutting-edge technologies such as web analytics, content management systems (CMS), and e-commerce solutions to optimize customer engagement. His proficiency in UX design and social media marketing enables him to develop tailored strategies that improve user experience and drive digital transformation for clients. Additionally, his multilingual skills, including Japanese, facilitate seamless communication with diverse stakeholders, ensuring clarity and alignment across global teams.
Pinhsien’s expertise extends to managing multi-disciplinary teams, where his leadership fosters a collaborative environment focused on continuous improvement. He is passionate about identifying opportunities for process optimization, implementing best practices, and utilizing data-driven insights to exceed customer expectations. Always eager for new challenges, Pinhsien remains committed to leveraging his skills in web project management, content strategy, and service excellence to deliver innovative solutions that support SAP’s mission of empowering businesses through digital technology.
Engagement Lead | Service Delivery Manager at SAP in February 2023 to Present
EMEA eCommerce Operation Specialist at Acer in October 2019 to February 2023
eCommerce Specialist at DesignNest by allocacoc in April 2019 to September 2019
Digital Media Specialist at Microsoft in January 2014 to January 2015
Media Channel Manager (Junior) at Microsoft in January 2013 to January 2014
Marketing Administrative Assistant at Microsoft in January 2012 to January 2013
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Leiden University, Master of Science (MSc), July 2026
National Chengchi University, Bachelor's degree, July 2026
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Customer Satisfaction
Account Management
Stakeholder Relations
IT Issue Resolution
Executive Management
E-commerce
Project Management
Customer Relationship Management (CRM)
Content Management Systems (CMS)
Digital Marketing
User Experience (UX)
Web Analytics
Google Analytics
Google Ads
Project Planning
Agile Methodologies
Team Leadership
Marketing
HTML
JavaScript
Web Project Management
Microsoft Excel
Data Analysis
Digital Strategy
Editing
Social Media Marketing
Research
Photoshop
Microsoft Office
Teamwork
Leadership
Management
Communication
English
Japanese
Mandarin
Personal Branding
Social Networking
International Environment
User Research
Omniture
Prioritize Workload
Problem Solving
Content Marketing
Business Development
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Discover more about SAPWhat is Pinhsien Lee email address?
Email Pinhsien Lee at [email protected] and [email protected]. This email is the most updated Pinhsien Lee's email found in 2026.
What is Pinhsien Lee phone number?
Pinhsien Lee phone number is +31682650943.
How to contact Pinhsien Lee?
To contact Pinhsien Lee send an email to [email protected] or [email protected]. If you want to call Pinhsien Lee try calling on +31682650943. (updated on February 23, 2025)
What company does Pinhsien Lee work for?
Pinhsien Lee works for SAP
What is Pinhsien Lee's role at SAP?
Pinhsien Lee is Engagement Lead | Service Delivery Manager
What industry does Pinhsien Lee work in?
Pinhsien Lee works in the Information Technology & Services industry.
Pinhsien Lee Email Addresses
Pinhsien Lee Phone Numbers
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