Phil Koch
Senior Technical Account Manager at Genesys | Indianapolis, Indiana, United States
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Senior Technical Account Manager at Genesys in February 2025 to Present
Technical Account Manager at Genesys in September 2021 to January 2025
Senior Incident Manager at Genesys in December 2016 to May 2021
Support Critical Situation Manager at Interactive Intelligence in April 2013 to December 2016
Technical Team Lead at Interactive Intelligence in January 2012 to March 2013
Principal Engineer at Interactive Intelligence in May 2010 to December 2011
Senior Systems Engineer at Interactive Intelligence in May 2008 to May 2010
STC Support Specialist at Indiana University Bloomington in January 2007 to May 2008
Intern at Indiana University Bloomington in June 2007 to April 2008
Technology Consultant at Indiana University Bloomington in August 2006 to January 2007
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Indiana University Bloomington, Bachelor of Science (BS), January 1999 to January 2008
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VoIP
Cloud Computing
SIP
Windows Server
SQL
Management
IVR
HTML
Software Development
SharePoint
Unified Communications
ACD
Team Leadership
Virtualization
Incident Management
Problem Management
Software Troubleshooting
ITIL Certified
Scrum
Software as a Service (SaaS)
Troubleshooting
Leadership
Enterprise Software
Networking
Telecommunications
Problem Solving
Fault Isolation
Amazon Web Services (AWS)
Cloud Administration
Security Compliance
Cloud Governance
Cloud Services
Allyship
Diversity & Inclusion
Leadership Communication
Professional Communication
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Discover more about GenesysWhat is Phil Koch email address?
Email Phil Koch at [email protected] and [email protected]. This email is the most updated Phil Koch's email found in 2026.
How to contact Phil Koch?
To contact Phil Koch send an email to [email protected] or [email protected].
What company does Phil Koch work for?
Phil Koch works for Genesys
What is Phil Koch's role at Genesys?
Phil Koch is Senior Technical Account Manager
What is Phil Koch's Phone Number?
Phil Koch's phone (317) ***-*391
What industry does Phil Koch work in?
Phil Koch works in the Information Technology & Services industry.
Phil Koch Email Addresses
Phil Koch Phone Numbers
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