Genesys logo

Genesys

Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Genesys recruiters will never ask for sensitive personal or financial information during the application phase. Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal. Continue to stay alert and safe.

Free account • No credit card • 5 profiles/day

Software Development 8,711 Employees Found Galway, Ireland 4766 Similar Companies
8,711 Employees Found
92% Email Coverage
$1.9B Est Revenue
+11% YoY Headcount Growth
11 Office HQ
4766 Similar Companies
Aug '26 Last Verified

Genesys – Company Information

Software Development
5,001-10,000 employees View all
1302 El Camino Real, Menlo Park, CA, 94025, US
www.genesys.com
Workforce Planning SMS Messaging Chatbots Call Center Software Customer Self-Service Digital Customer Engagement Customer Experience Software Outbound Call Center Services Contact Center as a Service Automated Routing Cloud Contact Center Conversational AI digital customer engagement Cloud contact Center WorkForce Planning Workforce Engagement Management workforce engagement management IVR Self-Service Enterprise Call Center SMS MESSAGING Customer eXperience Software CALL CENTER SOFTWARE contact center as a
Salesforce Marketo Zendesk ServiceNow.com Workday Slack Zoom New Relic Sentry Datadog GitHub JIRA

Genesys Competitors

Twilio

Twilio

Software Development • 5,001-10,000 employees • Tokyo, Japan

Avaya

Avaya

Software Development • 10,001+ employees • Don Bosco, Argentina

Five9

Five9

Software Development • 1,001-5,000 employees • San Ramon, United States

Cisco Systems

Cisco Systems

Software Development • 10,001+ employees • Manchester, United Kingdom

8x8

8x8

IT Services and IT Consulting • 1,001-5,000 employees • Paris, France

Genesys | Interactive Intelligence

Genesys | Interactive Intelligence

Software Development • 201-500 employees • Slough, United Kingdom

View all

Recent News

Jun 2026
Genesys hooks Pinkfish

Contact center vendor Genesys snaps up agentic AI automation platform provider Pinkfish.

Jun 2026
Genesys Cloud reaches US$2.8 billion ARR

Genesys Cloud reached US$2.8 billion in annual recurring revenue, growing nearly 35% year-over-year.

Mar 2026
Genesys Reports Record Fourth Quarter

Genesys Cloud reached nearly $2.6 billion in ARR in the fourth quarter, with total revenue nearing $3 billion for fiscal year 2026.

Find Genesys contacts

Decision Makers by Function

Attila Vassy

Attila Vassy

VP

Vice President of Engineering • Champion • 5 years

View
(••) ••• ••• ••• •••@genesys.com
Anthony Lam

Anthony Lam

VP

VP of Engineering • Champion • 3 years

View
(••) ••• ••• ••• •••@genesys.com
Borisa Z

Borisa Z

Director

Director of Engineering, AI • Influencer • 9 years

View
(••) ••• ••• ••• •••@genesys.com
Mohamed Mohand O Amar

Mohamed Mohand O Amar

Director

Enterprise Account Executive | Morocco & French Speaking Africa • Influencer • 7 months

View
(••) ••• ••• ••• •••@genesys.com
Fernando Canzani

Fernando Canzani

CXO

Services Engagement Director • Economic Buyer • 3 months

View
(••) ••• ••• ••• •••@genesys.com
Sivakumar Mathan

Sivakumar Mathan

Director

Account Director • Influencer • 2 years

View
(••) ••• ••• ••• •••@genesys.com
Bridgette Bell Mcadoo

Bridgette Bell Mcadoo

CXO

Chief Sustainability Officer • Economic Buyer • 5 years

View
(••) ••• ••• ••• •••@genesys.com
Maria Trovato Yafrate

Maria Trovato Yafrate

CXO

Senior Professional Services Consultant Genesys Telecommunications • Economic Buyer • 23 years

View
(••) ••• ••• ••• •••@genesys.com
Eva Majercsik

Eva Majercsik

CXO

EVP and Chief People Officer • Economic Buyer • 6 years

View
(••) ••• ••• ••• •••@genesys.com
Trevor Schulze

Trevor Schulze

CXO

Chief Information Officer (CIO) • Economic Buyer • 1 year

View
(••) ••• ••• ••• •••@genesys.com
Mojdeh Toyserkani

Mojdeh Toyserkani

Director

Director Product Management, Genesys Cloud - Data Platform & AI • Influencer • 3 years

View
(••) ••• ••• ••• •••@genesys.com

Johanna South

Director

Sr. Director of IT Infrastructure, Enterprise Platforms and Identity • Influencer • 6 months

View
(••) ••• ••• ••• •••@genesys.com
View All Decision Makers For Genesys

Frequently asked questions about Genesys

What is Genesys email format?

The widely used Genesys email format is {first}.{last} (e.g. john.smith@genesys.com) with 86.19% adoption across the company.

What is Genesys customer service number?

To contact Genesys customer service number in your country click here to find.

Who is the CEO of Genesys?

Fernando Fumagalli is the CEO of Genesys.

Who are the decision makers in Genesys?

The decision makers in Genesys are Fernando Fumagalli, Tara Mahoney, David Porter, etc. Click to Find Genesys decision makers emails.