Paulina Serwin
Customer Success Specialist at Shell | Limanowa, Małopolskie, Poland
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Paulina Serwin is a dedicated Customer Success Specialist at Shell, where she thrives in the dynamic and fast-paced environment of customer care. With her expertise as an OTC (Order to Cash) Specialist and fluency in Dutch, Paulina serves as a vital link between Shell and its customers, ensuring that their needs are met with precision and care. Her role is akin to navigating through a storm, where she adeptly manages challenges and turns them into opportunities for enhancing customer satisfaction.
In her current position, Paulina is involved in several key projects that focus on optimizing customer interactions and streamlining processes within the order-to-cash cycle. She leverages her strong communication skills and interpersonal abilities to foster relationships with clients, ensuring that they receive exceptional service from initial inquiry to post-sale support. Her proficiency in technology, particularly in tools like Access and PowerPoint, allows her to analyze customer data effectively and present insights that drive strategic decisions.
Paulina's commitment to teamwork and collaboration is evident as she works closely with cross-functional teams to implement best practices in customer service. Her background in sales and customer service equips her with a unique perspective on client needs, enabling her to anticipate challenges and proactively address them. As she continues to develop her skills in the ever-evolving landscape of customer success, Paulina remains focused on delivering value to Shell’s customers, ensuring their experiences are not just satisfactory but truly exceptional.
Customer Success Specialist at Shell in October 2021 to Present
Customer Care Associate at Genpact in September 2019 to December 2021
Customer Care Specialist at PerkinElmer, Inc. in August 2019 to December 2021
IT Specialist with Dutch at INSIGMA IT Engineering GmbH in April 2018 to August 2020
verkoper at Het Achterhuis in March 2015 to March 2017
winkelmedewerker at Eurojob in March 2010 to March 2013
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ZS nr 2 Jastrzębie Zdrój
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Angielski
Holenderski
Technologie informatyczne
Obsługa klienta
Microsoft Excel
Praca zespołowa
Sprzedaż
Java
Microsoft SQL Server
Windows Server
Integracja zespołu
PowerPoint
Dutch speaker
SQL
dutch
polski
Marketing
Rozwiązywanie problemów
Komunikacja
Zdolności interpersonalne
Wsparcie klienta
Microsoft Word
Access
SAP
Usługi posprzedażne
Kontakt z klientem
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Discover more about ShellWhat is Paulina Serwin email address?
Email Paulina Serwin at [email protected]. This email is the most updated Paulina Serwin's email found in 2026.
How to contact Paulina Serwin?
To contact Paulina Serwin send an email to [email protected]. (updated on August 18, 2024)
What company does Paulina Serwin work for?
Paulina Serwin works for Shell
What is Paulina Serwin's role at Shell?
Paulina Serwin is Customer Success Specialist
What is Paulina Serwin's Phone Number?
Paulina Serwin's phone (**) *** *** 149
What industry does Paulina Serwin work in?
Paulina Serwin works in the Biotechnology industry.
Paulina Serwin Email Addresses
Paulina Serwin Phone Numbers
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