Palmer Powell
HammerTech Application Administrator at DPR Construction | Buckeye, Arizona, United States
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Palmer Powell currently serves as a Service Desk Administrator at DPR Construction, where he plays a pivotal role in enhancing the efficiency and effectiveness of IT support services. With a solid foundation built during his tenure as a contractor and Tech I and II at Cable One, Palmer has honed his skills in troubleshooting and technical support, making him an invaluable asset to his team. His expertise in system automations and workflows is particularly evident in his supervision of the SolarWinds ticketing system, where he leads initiatives to streamline processes that improve response times and user satisfaction.
In his current role, Palmer coordinates closely with both IT and non-IT groups to implement company-wide solutions that address high-profile issues swiftly. His ability to manage escalations from Tech I colleagues showcases his leadership and mentoring capabilities, fostering a collaborative environment that encourages knowledge sharing and professional growth. Palmer's commitment to end-user application adoption ensures that field technicians receive the necessary support for remote device management and software installation, ultimately enhancing operational efficiency.
Palmer's technical proficiency is complemented by his adeptness in using tools such as Microsoft Endpoint Configuration Manager and PowerShell, which he leverages to optimize desktop deployment and remote desktop support. His strong time management skills enable him to juggle multiple priorities effectively, ensuring that both immediate resolutions and long-term improvements are achieved. As he continues to navigate the dynamic landscape of IT support at DPR Construction, Palmer remains dedicated to driving innovation and excellence in service delivery.
HammerTech Application Administrator at DPR Construction in August 2024 to Present
Service Desk Administrator at DPR Construction in April 2022 to September 2024
Desktop Support Specialist I/II at Cable ONE in August 2021 to February 2022
Desktop Support Specialist I at Cable ONE in May 2021 to August 2021
Help Desk Technician at Paradise Valley Community College in May 2019 to May 2021
Shift Supervisor at CVS Pharmacy in February 2017 to May 2019
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Arizona State University, Bachelor's degree, October 2026
Paradise Valley Community College, Associate of Science - AS
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Time Management
Data Entry
Desktop Deployment
Active Directory
Powershell
Project Planning
Microsoft Endpoint Configuration Manager
Remote Device Management
Troubleshooting
Windows
Windows 10
Software Installation
Remote Desktop
Microsoft Office
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Discover more about DPR ConstructionWhat is Palmer Powell email address?
Email Palmer Powell at [email protected]. This email is the most updated Palmer Powell's email found in 2026.
How to contact Palmer Powell?
To contact Palmer Powell send an email to [email protected]. (updated on September 10, 2024)
What company does Palmer Powell work for?
Palmer Powell works for DPR Construction
What is Palmer Powell's role at DPR Construction?
Palmer Powell is HammerTech Application Administrator
What is Palmer Powell's Phone Number?
Palmer Powell's phone (602) ***-*189
What industry does Palmer Powell work in?
Palmer Powell works in the Construction industry.
Palmer Powell Email Addresses
Palmer Powell Phone Numbers
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