P Au
Senior System Analyst at Starbucks | Seattle, Washington, United States
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As a Senior System Analyst at Starbucks, P Au plays a pivotal role in bridging technology and business processes to enhance operational efficiency and drive strategic initiatives. With a deep-rooted passion for Starbucks' commitment to people and community, P leverages their expertise in Major Incident Management and Technical Support to ensure that the company's global operations run smoothly and effectively.
In their current role, P is responsible for planning, developing, and executing initiatives that align with executive and key stakeholder objectives. This involves not only driving improvement processes but also implementing and sustaining global consistency in incident response protocols. By focusing on rapid response strategies for critical events, P aims to minimize operational disruptions and maintain the high standards of service that Starbucks is known for.
P’s proficiency in Business Process Improvement and Project Management allows them to identify areas for enhancement within existing systems, fostering a culture of continuous improvement. Their experience with DevOps practices further supports the integration of development and operations, ensuring that technology solutions are not only innovative but also reliable and scalable.
Through their work, P Au exemplifies the spirit of Starbucks by using their technical skills to create a positive impact on the organization and the communities it serves. Their dedication to fostering change and improving processes reflects the core values of Starbucks, making them an invaluable asset to the team and a champion for a better world.
Senior System Analyst at Starbucks in May 2017 to Present
System Analyst II at Starbucks in September 2014 to May 2017
IT Analyst I at Starbucks in March 2010 to September 2014
Applicaitons Support Coordinator at Alltel Communications, LLC in August 2005 to June 2008
Advanced Technical Support Representative at Western Wireless Corporation in October 2001 to August 2005
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Bellevue College, October 2026
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ITIL v3 Foundations Certified
Major Incident Management
Incident Management
Critical Incident Response
Disaster Recovery
Process Improvement
Continuous Process Improvement
BMC Remedy
Team Leadership
Problem Management
Software Documentation
SharePoint
Vendor Management
Troubleshooting
Technical Support
Visio
Customer Service
Windows 7
Call Centers
Active Directory
Telecommunications
Windows
Call Center
Access
Wireless
Computer Hardware
Mobile Devices
VoIP
Outlook
Cloud Computing
Management
ITIL
Business Process Improvement
Project Management
Microsoft Office
Cross-functional Team Leadership
Leadership
JIRA
Confluence
Slack
PagerDuty
BMC Remedy AR System
Point of Sale (POS) Systems
DevOps
Scrum
Software Development Life Cycle (SDLC)
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Discover more about StarbucksWhat is P Au email address?
Email P Au at [email protected] and [email protected]. This email is the most updated P Au's email found in 2026.
What is P Au phone number?
P Au phone number is 2152576733.
How to contact P Au?
To contact P Au send an email to [email protected] or [email protected]. If you want to call P Au try calling on 2152576733. (updated on January 06, 2025)
What company does P Au work for?
P Au works for Starbucks
What is P Au's role at Starbucks?
P Au is Senior System Analyst
What industry does P Au work in?
P Au works in the Information Technology & Services industry.
P Au Email Addresses
P Au Phone Numbers
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