Oviya J
Application Support Analyst at POINTEL TECHNOLOGY & SOLUTIONS | Chennai, Tamil Nadu, India
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Oviya J. is a dedicated Application Support Analyst at Pointel Technology & Solutions, bringing over 3.1 years of specialized experience in production support. Her expertise lies in managing and optimizing application performance, with a strong foundation in Oracle SQL and UNIX commands. Oviya's role is crucial in ensuring the seamless operation of applications, particularly in a 24/7 rotational shift environment, where she adeptly handles Level 1 and Level 2 support tasks.
In her current position, Oviya is responsible for conducting comprehensive shift handovers, ensuring that critical information is communicated effectively between team members. She performs quick health checks before business hours to preemptively identify and mitigate potential incidents that could disrupt operations. Utilizing tools like Jenkins, Oviya monitors application performance and availability, meticulously recording data to enhance system reliability and performance. Her proactive approach to incident and problem management has significantly contributed to minimizing downtime and improving user satisfaction.
Oviya's technical skill set includes proficiency in Autosys, Putty, Splunk, and Shell Scripting, which she leverages to streamline processes and troubleshoot issues efficiently. Her experience with Red Hat Linux and SQL further enhances her capability to provide robust technical support. Oviya is not only committed to maintaining high service levels but also continuously seeks opportunities for professional growth and development within the fast-paced technology landscape. Her blend of technical acumen and dedication to excellence makes her an invaluable asset to the Pointel Technology & Solutions team.
Application Support Analyst at POINTEL TECHNOLOGY & SOLUTIONS in May 2021 to Present
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Anna University Chennai, Bachelor of Engineering - BE, June 2026
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Computer Science
Root Cause
Oracle Database
Communication
Oral Communication
ITIL Process
Oracle SQL
Unix
ITRS
Autosys
ServiceNow
Putty
Jenkins
GitHub
WinSCP
Splunk
Technical Support
Red Hat Linux
Red Hat Linux , SQL
Linux
SQL
Shell Scripting
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What is Oviya J email address?
Email Oviya J at [email protected]. This email is the most updated Oviya J's email found in 2026.
How to contact Oviya J?
To contact Oviya J send an email to [email protected]. (updated on July 03, 2024)
What company does Oviya J work for?
Oviya J works for POINTEL TECHNOLOGY & SOLUTIONS
What is Oviya J's role at POINTEL TECHNOLOGY & SOLUTIONS?
Oviya J is Application Support Analyst
What is Oviya J's Phone Number?
Oviya J's phone (**) *** *** 407
What industry does Oviya J work in?
Oviya J works in the Information Technology & Services industry.
Oviya J Email Addresses
Oviya J Phone Numbers
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