Nisha Stein
Customer Success Manager at Crexi | Smithfield, North Carolina, United States
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Nisha Stein is a dynamic Customer Success Manager at Crexi, where she plays a pivotal role in enhancing customer experience and driving product adoption. With a passion for empowering others, Nisha is committed to building strong relationships that foster customer loyalty and satisfaction. In her current role, she expertly manages customer interactions, ensuring that clients fully leverage Crexi's innovative solutions to meet their commercial real estate needs. By focusing on customer engagement and providing tailored support, Nisha not only reduces churn but also maximizes conversion rates, demonstrating her keen understanding of customer service management.
Nisha is actively involved in key projects that identify and capitalize on cross-sell and upsell opportunities, collaborating closely with various revenue divisions within the organization. Her analytical skills enable her to assess customer feedback and usage patterns, allowing her to implement strategies that enhance the overall customer journey. Nisha's ability to problem-solve and manage time effectively ensures that she addresses customer concerns promptly, reinforcing her commitment to customer satisfaction.
As she continues to expand her expertise in remote workforce management, Nisha is dedicated to staying ahead of industry trends and best practices. Her goal-oriented mindset drives her to seek out new knowledge and skills that not only benefit her professional growth but also enhance the success of her customers. With Nisha at the helm of customer success initiatives, Crexi is well-positioned to foster lasting relationships and deliver exceptional value to its clients in the competitive commercial real estate landscape.
Customer Success Manager at Crexi in June 2023 to Present
Customer Success Manager II at Crexi in July 2024 to Present
Onboarding Specialist at Crexi in April 2022 to June 2023
Financial Representative at Fidelity Investments in December 2021 to March 2022
Customer Relationship Advocate at Fidelity Investments in June 2021 to December 2021
Customer Service Representative at Spectrum in May 2019 to May 2021
Server/Runner Lead at Alamo Drafthouse Cinema in May 2018 to May 2019
Associate Trainer at Panera Bread in August 2016 to December 2018
Conference Services and Support at Estes Park Center - YMCA of the Rockies in November 2015 to July 2016
Sales Associate at Spencer's in September 2014 to May 2015
Stock Associate at Abercrombie & Fitch Co. in July 2014 to December 2014
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Wake Technical Community College
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Account Management
Digital Strategy
Customer Service Management
Training and Development (HR)
Customer Experience
Customer Loyalty
Customer Satisfaction
Relationship Building
Time Management
Organization Skills
Teamwork
Customer Support
Problem Solving
Customer Engagement
Communication
Contact Centers
Administration
Sales
Analytical Skills
English
Retail
Invoicing
Customer Service
Customer Relationship Management (CRM)
Onboarding
Salesforce.com
Software as a Service (SaaS)
Leadership
Remote Workforce Management
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Discover more about CrexiWhat is Nisha Stein email address?
Email Nisha Stein at [email protected]. This email is the most updated Nisha Stein's email found in 2026.
How to contact Nisha Stein?
To contact Nisha Stein send an email to [email protected]. (updated on August 25, 2024)
What company does Nisha Stein work for?
Nisha Stein works for Crexi
What is Nisha Stein's role at Crexi?
Nisha Stein is Customer Success Manager
What is Nisha Stein's Phone Number?
Nisha Stein's phone (704) ***-*316
What industry does Nisha Stein work in?
Nisha Stein works in the Computer Software industry.
Nisha Stein Email Addresses
Nisha Stein Phone Numbers
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