Nikia Gorham
Account Manager at Starry Associates contractor for U.S Department Health and Human Services-PSC | Bowie, Maryland, United States
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Nikia Gorham currently serves as an Account Manager at Starry Associates, a contractor for the U.S. Department of Health and Human Services (HHS) - PSC, where she leverages her background in Sports Medicine and Business Administration to excel in the intersection of technology and government services. With a strong foundation in communication and IT support, Nikia is instrumental in providing end-user and system support for critical platforms such as the Departments ETS2 travel system, Salesforce, and Jira Software. Her role as a Subject Matter Expert (SME) in government travel allows her to deliver tailored solutions and insights to clients, ensuring compliance with federal regulations while optimizing travel processes.
Nikia's expertise extends to the identification, design, and implementation of policies that enhance operational efficiency within the HHS framework. She is adept at troubleshooting and resolving technical issues, utilizing her skills in Microsoft Office, SharePoint, and Active Directory to facilitate seamless user experiences. Her commitment to customer service and leadership is evident in her proactive approach to investigating and documenting application performance, which aids in continuous improvement initiatives.
As Nikia pursues her Master’s Degree in Information Technology, she is keenly focused on expanding her knowledge in project management and IT systems. Her unique blend of skills in government contracting, security protocols, and office automation positions her as a valuable asset in the evolving landscape of health services technology. Through her work at Starry Associates, Nikia is not only contributing to the efficiency of government operations but also paving the way for her future in IT and project management.
Account Manager at Starry Associates contractor for U.S Department Health and Human Services-PSC in February 2021 to Present
Program Analyst at ITility, LLC Contractor for Department of Homeland Security (Countering Weapons of Mass Destruction) in June 2019 to February 2021
Program Specialist at Department of Homeland Security, Office of Financial Operations in January 2017 to June 2019
Office Automation Clerk at Export-Import Bank of the United States in May 2016 to December 2016
Helpdesk Analyst at Telesis in May 2015 to May 2016
IT Helpdesk at Telesis in February 2015 to May 2015
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University of Maryland Global Campus, Master of Business Administration (M.B.A.), June 2026
North Carolina Agricultural and Technical State University, Bachelor of Science (B.S.), June 2026
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Help Desk Support
Access
Government Contracting
Networking
Program Management
Troubleshooting
Security
Active Directory
Microsoft Office
SharePoint
Customer Service
Microsoft Word
Leadership
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What is Nikia Gorham email address?
Email Nikia Gorham at [email protected] and [email protected]. This email is the most updated Nikia Gorham's email found in 2026.
What is Nikia Gorham phone number?
Nikia Gorham phone number is 3362546884 and 2023739485.
How to contact Nikia Gorham?
To contact Nikia Gorham send an email to [email protected] or [email protected]. If you want to call Nikia Gorham try calling on 3362546884 and 2023739485. (updated on September 03, 2024)
What company does Nikia Gorham work for?
Nikia Gorham works for Starry Associates contractor for U.S Department Health and Human Services-PSC
What is Nikia Gorham's role at Starry Associates contractor for U.S Department Health and Human Services-PSC?
Nikia Gorham is Account Manager
What industry does Nikia Gorham work in?
Nikia Gorham works in the Information Technology & Services industry.
Nikia Gorham Email Addresses
Nikia Gorham Phone Numbers
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