Nesha W
Global Services Offices Administrative Service Center Supervisor (GSO ASCS Manchester & Los Angeles) at Latham & Watkins | United States
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Nesha W. serves as the Administrative Services Manager at Boston Consulting Group (BCG), where she plays a pivotal role in optimizing operational efficiencies and enhancing team performance. With a strong ISFJ-T personality, Nesha embodies a blend of empathy and practicality, making her an effective leader who prioritizes both team dynamics and organizational goals. Her expertise in people management is evident in her hands-on approach to interviewing, hiring, and onboarding administrative staff, ensuring that each new team member aligns with BCG's high standards of service excellence.
In her current role, Nesha oversees day-to-day operations, proactively identifying challenges and implementing strategic solutions that enhance productivity and service quality. She collaborates closely with senior managers and cross-functional teams to drive process improvements, leveraging her skills in emotional intelligence and critical thinking to foster a culture of continuous development. Nesha’s commitment to personal growth extends beyond her team; she actively promotes a supportive environment where constructive feedback is encouraged, enabling individuals to thrive in their roles.
Key projects under her leadership include the development of a comprehensive onboarding program that not only streamlines the integration of new hires but also emphasizes career and personal development. Nesha's adept relationship-building skills have been instrumental in enhancing collaboration across departments, ultimately contributing to BCG's reputation for excellence in client service. With a strong foundation in operations management and a passion for empowering others, Nesha W. continues to make a significant impact at BCG, driving both team success and organizational growth.
Global Services Offices Administrative Service Center Supervisor (GSO ASCS Manchester & Los Angeles) at Latham & Watkins in May 2025 to Present
Administrative Services Manager at Boston Consulting Group (BCG) in April 2021 to September 2024
Business Office Manager at The Jon Smith Group in November 2017 to April 2021
ATL311 Customer Service Center Team Lead - Supervisory at City of Atlanta in February 2016 to November 2017
Customer Service Team Lead - Supervisory at Citizen Watch Company in July 2011 to December 2015
Customer Service Supervisor / Retail Escalations at mrs. beasleys, llc in August 2005 to December 2010
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Clayton State University, Bachelor of Business Administration - BBA, October 2026
Clayton State University, Bachelor of Business Administration - BBA, October 2026
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Conflict Resolution
Cross-functional Collaborations
Networking
Leadership Development
Written Communication
Team Building
Remote Team Management
Efficiency Optimization
Team Motivation
Performance Metrics
Key Performance Indicators
Coordinate Meetings
Constructive Feedback
Team Performance
After-Sales
Post-Sales Support
B2B
B2C
Retail Sales
B2C e-commerce
Customer Success
Strategic Thinking
Escalations Management
Quality Assurance
Human Resources
People Management
Presentations
Relationship Building
Career Development
Call Center Administration
Customer Service Management
Attention to Detail
Oral Communication
Quick Thinking
Vendor Management
Project Management
Operations Management
Performance Improvement
Emotional Intelligence
Analytical Thinking
Team Leadership and Development
Training and Coaching
Stakeholder Management
Operational Excellence
Order Processing
Customer Experience
Load Balancing
Performance Management
Performance Appraisal
Administrative Management
Teamwork
Business Management
Team Management
Office Managers
Supervisory Skills
Customer Satisfaction
Call Centers
Recruiting
Customer Retention
Inventory Management
Office Administration
Onboarding
Human Resources (HR)
ADP Payroll
Google Suite
Team Leadership
Customer Service
Training
Coaching
Interviewing
Time Management
Interpersonal Skills
Notary
Business Correspondence
Annual Reviews
Call Monitoring
Escalation Resolution
Problem Solving
Budgeting
Communication
Leadership
Management
Accounts Payable & Receivable
Organization Skills
Skilled Multi-tasker
Ethical Decision Making
Critical Thinking
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Discover more about Latham & WatkinsWhat is Nesha W email address?
Email Nesha W at [email protected] and [email protected]. This email is the most updated Nesha W's email found in 2026.
How to contact Nesha W?
To contact Nesha W send an email to [email protected] or [email protected]. (updated on September 05, 2024)
What company does Nesha W work for?
Nesha W works for Latham & Watkins
What is Nesha W's role at Latham & Watkins?
Nesha W is Global Services Offices Administrative Service Center Supervisor (GSO ASCS Manchester & Los Angeles)
What is Nesha W's Phone Number?
Nesha W's phone (***) ***-*108
What industry does Nesha W work in?
Nesha W works in the Management Consulting industry.
Nesha W Email Addresses
Nesha W Phone Numbers
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