Neon Hackett
Senior Analyst (Configuration) at Phreesia | Pune, Maharashtra, India
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Neon Hackett is an accomplished Senior Analyst at Phreesia India, where he leverages his extensive experience in product support and configuration management to enhance client satisfaction and operational efficiency. In his current role, Neon plays a pivotal part in ensuring exceptional client experiences by promptly addressing and resolving complex configuration requests. His ability to act as a Subject Matter Expert and product Super User allows him to provide advanced knowledge and support to Phreesia’s esteemed customer base, making him an invaluable resource for both clients and colleagues alike.
Neon’s expertise in query resolution and integration testing is instrumental in navigating the intricacies of HL7 standards, which are critical for seamless data exchange in healthcare environments. His proficiency in post-sales support and customer relationship management (CRM) ensures that clients receive not only timely solutions but also a comprehensive understanding of the product’s capabilities. By utilizing specialized tools and checklists, he meticulously evaluates and implements configuration modifications, thereby enhancing the overall user experience.
Prior to joining Phreesia, Neon honed his skills at Rayden Interactive, where he developed a strong foundation in client support and product configuration. His analytical skills and commitment to customer satisfaction have consistently driven positive outcomes, fostering long-term relationships with clients. As he continues to navigate the dynamic landscape of healthcare technology, Neon remains dedicated to delivering exceptional service and innovative solutions that empower clients to maximize the value of their Phreesia experience.
Senior Analyst (Configuration) at Phreesia in April 2024 to Present
Senior Analyst (Product Support) at Rayden Interactive in May 2023 to April 2024
Career transition at Career Break in January 2023 to April 2023
Specialist at Allstate in June 2015 to January 2023
Senior Associate op at WNS in February 2013 to June 2015
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MATS Institute Of Open and Distance Learning, Bachelor of Commerce - BCom, June 2026
National Institute of Open Schooling (NIOS), Senior Secondary School, June 2026
National Institute of Open Schooling (NIOS), Secondary School, June 2026
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Software as a Service (SaaS)
Salesforce Case Management
Client Follow-Up
Client Issue Resolution
Query Resolution
Escalation Resolution
Workflow Management
Clinical Workflow
Workflow Design
User Acceptance Testing
System Testing
Functional Testing
Usability Testing
Integration Testing
System Integration Testing
Electronic Health Records (EHR)
Data Import/export
Export-Import problem solving
HL7
Software Support
Root Cause Analysis
Client Relations
HTML
Troubleshooting
Software Testing
Salesforce
Global Mobility
Continuous Process Improvement
Confidentiality
Ticketing Systems
Technical Support
ServiceNow
Incident Management
Post-Sales Support
Product Support
Business Requirements
Insurance
Insurance Claims
Customer Service
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Experience
Customer Support
Customer-focused Service
Customer Service Operations
Customer Follow-Up
Customer Service Representatives
Operational Excellence
Analytical Skills
Communication
NextGen
Computer Literacy
IT Operations
Microsoft Outlook
Microsoft Excel
Office 365
Spreadsheets
Database Development
Database Queries
Databases
SQL
Data Analysis
Personal Finance
Decision-Making
Problem Solving
Creative Problem Solving
Time Management
Logical Reasoning
Data Ethics
Data-driven Decision Making
Career Path Planning
Data Analytics
Data Science
Emotional Intelligence
Critical Thinking
Brain Training
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Discover more about PhreesiaWhat is Neon Hackett email address?
Email Neon Hackett at [email protected] and [email protected]. This email is the most updated Neon Hackett's email found in 2026.
How to contact Neon Hackett?
To contact Neon Hackett send an email to [email protected] or [email protected]. (updated on November 06, 2024)
What company does Neon Hackett work for?
Neon Hackett works for Phreesia
What is Neon Hackett's role at Phreesia?
Neon Hackett is Senior Analyst (Configuration)
What is Neon Hackett's Phone Number?
Neon Hackett's phone (**) *** *** 189
What industry does Neon Hackett work in?
Neon Hackett works in the Staffing & Recruiting industry.
Neon Hackett Email Addresses
Neon Hackett Phone Numbers
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