Neil Feldbaum
Customer Experience Manager at Parkway Corporation | Narberth, Pennsylvania, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Neil Feldbaum is a dynamic Customer Experience Manager at Parkway Corporation, where he leverages over eight years of specialized expertise in the credit card industry to enhance customer interactions through innovative Relationship Care strategies. In his current role, Neil manages a high-performing team of Customer Care Ambassadors within a state-of-the-art customer care center, designed to deliver exceptional service across nine geographic areas in North America. His leadership is characterized by a commitment to personalized service, utilizing advanced audio and video capabilities to create meaningful connections with customers.
Neil's approach is rooted in a deep understanding of service and sales operations, honed through years of experience in fast-paced call center environments. He is adept at implementing process improvements and employing Six Sigma methodologies to optimize performance and drive customer satisfaction. His strategic mindset is complemented by his proficiency in the Software Development Life Cycle (SDLC) and IT strategy, ensuring that the customer care center operates efficiently while meeting the evolving needs of clients.
A key aspect of Neil's role involves designing and facilitating new-hire training programs that emphasize soft skills, empowering his team to deliver empathetic and effective customer support. His focus on business relationship management and requirements gathering enables him to align customer care initiatives with broader organizational goals, fostering a culture of excellence and continuous improvement. Neil Feldbaum is not just a leader; he is a thought leader dedicated to transforming the customer experience landscape at Parkway Corporation.
Customer Experience Manager at Parkway Corporation in April 2014 to Present
Customer Experience Manager at American Express in January 2012 to January 2013
Program Manager - Membership Rewards Servicing at American Express in January 2005 to January 2012
See more
See less
Haverford Sr High School
See more
See less
SDLC
Change Management
Process Improvement
Program Management
Strategic Planning
Business Analysis
Performance Management
Project Portfolio Management
Business Process Improvement
Credit Cards
Six Sigma
Management
Visio
Relationship Management
Re-engineering
Cross-functional Team Leadership
Call Centers
Outsourcing
Analysis
Leadership
Vendor Management
CRM
Risk Management
PMO
Analytics
Business Transformation
Financial Services
Project Delivery
Business Process
Customer Experience
IT Strategy
Strategy
Offshoring
Team Management
Requirements Gathering
Customer Relationship Management (CRM)
Business Relationship Management
See more
See less
Discover more about Parkway CorporationWhat is Neil Feldbaum email address?
Email Neil Feldbaum at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Neil Feldbaum's email found in 2026.
How to contact Neil Feldbaum?
To contact Neil Feldbaum send an email to [email protected], [email protected], [email protected] or [email protected]. (updated on August 25, 2024)
What company does Neil Feldbaum work for?
Neil Feldbaum works for Parkway Corporation
What is Neil Feldbaum's role at Parkway Corporation?
Neil Feldbaum is Customer Experience Manager
What is Neil Feldbaum's Phone Number?
Neil Feldbaum's phone (215) ***-*413
What industry does Neil Feldbaum work in?
Neil Feldbaum works in the Financial Services industry.
Neil Feldbaum Email Addresses
Neil Feldbaum Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like Neil Feldbaum
Supervisor Child Safe Kit at American Income Life Insurance Company
Budget Analyst at UT National Guard
Study Trial Project Manager at Beckman Coulter Life Sciences
GT Associate at Parkway Corporation
Supervisor at Parkway Corporation
Consultant at Parkway Corporation at Parkway Corporation
Vice President at Parkway Corporation
Night Manager at Parkway Corporation
Vice President at PMC Property Group, Inc
Human Resources Manager at Parkway Corporation
Valet parking attendant for Duquesne club at Parkway Corporation
Vice President Human Resources at Parkway Corporation
HR Manager at Parkway Corporation
Danbmark Publishing at Star Burst Production
Founder and Principal at Honor Tag
Account Manager at NFP
Senior Director, Leasing at Acadia Realty Trust
Sr. Manager, Innovation Business Intelligence & Analytics at ServiceNow
Principal Consultant at West View Financial Consulting
FICC eCommerce Client Service Senior Associate at J.P. Morgan
Attorney at Eliopoulos & Eliopoulos, P.C.
Vice President Human Resources at Colorado Hospital Association
EHF Fellow (C7) at Edmund Hillary Fellowship (EHF)
Virtual Office Assistant | Online Business Manager at Freelance
Director, Sponsorships & Events at Dentsu Creative
Manager, People Advisory Services at EY
New Accounts Development at Penn Elcom
General Manager NY region at U.S. Concrete, Inc. (NASDAQ:USCR)
Manager at Tropical Investments
Manager, Affiliate Marketing at The Vitamin Shoppe
Director of Program Management, AlchemistX at Alchemist Accelerator
Sales Learning & Development Trainer at Nutricia North America
SVP, Group Management Director at FCB West
Show more
Show less