Neha Pathak
Manager, Customer Experience at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | Greater Chicago Area
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Manager, Customer Experience at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas in October 2021 to Present
Sr. Customer Experience Strategy Consultant at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas in March 2015 to November 2021
Sr. User Experience Strategist at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas in October 2013 to March 2015
Sr. User Experience Specialist - (eSolutions) Digital Strategy at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas in April 2011 to October 2013
User Experience Research Consultant at Travel / Airline site in May 2009 to April 2011
Sr. User Experience Specialist at User Centric, Inc. in July 2003 to December 2008
Client Service Analyst Team Leader at Goldman Sachs, & Co. in January 1999 to June 2002
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DePaul University, MS
Loyola University Chicago, BBA
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Customer Experience Management
Customer Relationship Management (CRM)
Customer Journeys
Strategic Thinking
Customer Advocacy
Strategic Planning
Team Leadership
Microsoft Office
Key Performance Indicators
Problem Solving
Communication
Management
Leadership
Design Strategy
Digital Strategy
Research Design
Customer Experience
Cross-functional Team Leadership
Account Management
Information Architecture
User Experience
Usability Engineering
Usability Testing
User-centered Design
User Experience Design
Heuristic Evaluation
Persona
Usability
User Interface Design
User Scenarios
User Research
Interaction Design
Wireframes
Human Computer Interaction
User Interface
Contextual Inquiry
Axure
Rapid Prototyping
Card Sorting
Task Analysis
Wire Framing
User Experience (UX)
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Discover more about Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasWhat is Neha Pathak email address?
Email Neha Pathak at [email protected] and [email protected]. This email is the most updated Neha Pathak's email found in 2026.
How to contact Neha Pathak?
To contact Neha Pathak send an email to [email protected] or [email protected].
What company does Neha Pathak work for?
Neha Pathak works for Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
What is Neha Pathak's role at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas?
Neha Pathak is Manager, Customer Experience
What is Neha Pathak's Phone Number?
Neha Pathak's phone (**) *** *** 195
What industry does Neha Pathak work in?
Neha Pathak works in the Insurance industry.
Neha Pathak Email Addresses
Neha Pathak Phone Numbers
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