Munaf A
Senior Information Technology Manager at Peet's Coffee | San Francisco Bay Area
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Munaf A. is a dynamic and motivated Senior Information Technology Manager at Peet's Coffee, where he leverages his extensive experience in IT management to drive innovation and efficiency across the organization. With a proven track record of managing complex projects from concept to completion, Munaf excels in building cross-functional teams that foster collaboration and enhance productivity. His role encompasses overseeing a hybrid 1st and 2nd tier IT support team, ensuring that all end users and retail locations receive top-notch internal support. This includes managing deployments and aligning IT initiatives with business objectives to support Peet's Coffee's growth and operational excellence.
In addition to his hands-on management of IT support, Munaf plays a pivotal role in long-range strategic planning. He identifies business needs through comprehensive research and analysis, recommending tailored solutions that align with Peet's Coffee's vision. His ability to develop actionable plans and execute them effectively has been instrumental in establishing best practices that enhance service delivery and customer satisfaction. Munaf's expertise in change management and program management enables him to navigate challenges adeptly, making critical decisions that drive positive outcomes.
With strong skills in business strategy, teamwork, and public speaking, Munaf is not only a technical leader but also a mentor who coaches individuals towards success. His commitment to fostering a culture of continuous improvement and customer service excellence positions him as a key player in Peet's Coffee's mission to deliver exceptional experiences to its customers while maintaining operational efficiency.
Senior Information Technology Manager at Peet's Coffee in December 2012 to Present
Helpdesk Support Manager at Subway in February 2009 to December 2012
Helpdesk Support Supervisor at Prudential Financial in August 2007 to September 2009
Executive Technical Support at SAP in January 2003 to March 2007
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Al-Hadba'a University College, Bachelor's degree, November 1994 to November 1996
ONLC, Certificate
ONLC, Certificate
Unitek College, MCSE: Microsoft Certified Solutions Expert
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Management
Microsoft Office
Customer Service
Leadership
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Strategic Planning
Project Management
Training
Troubleshooting
Employee Training
Budgeting
Project Planning
Business Strategy
Business Analysis
Team Leadership
Time Management
Teamwork
Team Building
Research
Social Media
Retail
Information Technology
Public Speaking
Negotiation
Event Planning
Customer Satisfaction
Inventory Management
Change Management
Operations Management
Coaching
Team Management
Strategy
Teaching
Event Management
Business Development
Cross-functional Team Leadership
Networking
Vendor Management
Active Directory
Business Process Improvement
Program Management
Infrastructure
Customer Service Management
Contract Negotiation
Adobe Photoshop
Account Management
Software as a Service (SaaS)
A++
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Discover more about Peet's CoffeeWhat is Munaf A email address?
Email Munaf A at [email protected]. This email is the most updated Munaf A's email found in 2026.
How to contact Munaf A?
To contact Munaf A send an email to [email protected]. (updated on September 05, 2024)
What company does Munaf A work for?
Munaf A works for Peet's Coffee
What is Munaf A's role at Peet's Coffee?
Munaf A is Senior Information Technology Manager
What is Munaf A's Phone Number?
Munaf A's phone (**) *** *** 659
What industry does Munaf A work in?
Munaf A works in the Hospital & Health Care industry.
Munaf A Email Addresses
Munaf A Phone Numbers
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